3 Replies Latest reply: Sep 6, 2012 2:00 PM by buckstah2 RSS

    RoboHelp 10 - Hanging While Opening as User on Windows 7

    buckstah2

      OS: Windows 7 Enterprise x64

      Product: RoboHelp 10

       

       

      I have setup the 64bit install of Robohelp using the application manager. After a full install, when a user trys to open Robohelp is just hangs at "intializing user data". If I right click and "Run as Administrator" and enter credentials to run as a local Administrator, it works fine. We can not have the users do this.

       

      Is there something that is a known issue or something I am missing?

       

      Thanks