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Installation of Flash Player 11.4 is complete -- doesn't work (Mac0.

New Here ,
Sep 05, 2012 Sep 05, 2012

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I've gone through the threads but still do not know how to fix my issue. I get the window that tells me "Installation of Flash Player 11.4 is complete". What am I missing?

I'm using Mac OS X 10.6.8; 2.16 GHz Intel Core 2.

Thank you!!

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Adobe Employee ,
Sep 05, 2012 Sep 05, 2012

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Which browser are you using?  If it's Safari, can you please verify that Third Party Plugins are enabled in Safari's preferences?

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New Here ,
Sep 08, 2012 Sep 08, 2012

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HI,

I'm using Firefox 14.0.1 and it is up to date.

Thank you!

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Adobe Employee ,
Sep 09, 2012 Sep 09, 2012

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Hi,

In Finder, click Go and select Computer.

In the right side, you will see Library folder. Go to the Library folder and then go to Internet Plug-ins folder.Do you see Flash Player.plugin there?

Thanks,

Sunil

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New Here ,
Sep 10, 2012 Sep 10, 2012

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Yes, it is the first one in the folder.

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Adobe Employee ,
Sep 12, 2012 Sep 12, 2012

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Do you still have the problem?

In Safari, could you please go to Help > Installed Plug-ins? Do you see Flash Plugin there?

Thanks,

Sunil

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