• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Photoshop/After Effects CS6 Error; Mac.

New Here ,
Sep 07, 2012 Sep 07, 2012

Copy link to clipboard

Copied

Exit Code: 6

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF015, DW063 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 10 error(s), 0 warning(s)

----------- Payload: {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0 -----------

ERROR: DF015: Unable to delete symlink "/Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 1405)

ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 1405)

----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------

ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 524)

ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 524)

ERROR: DF014: Unable to recreate symlink at "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/amtlib" with a target of ""(Seq 523)

ERROR: DW063: Error rolling back command ARKDeleteSymlinkCommand(Seq 523)

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed

ERROR: DW050:  - Adobe After Effects CS6: Failed due to Language Pack installation failure

ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure

ERROR: DW050:  - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed

-------------------------------------------------------------------------------------

PLEASE HELP ME. :C

TOPICS
Creative Cloud

Views

2.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 07, 2012 Sep 07, 2012

Copy link to clipboard

Copied

LATEST

Do you have any previous versions installed or a beta version of the software?  If so please try removing them and installing again.

If you wish to identify the exact root cause of your difficulties then please review your installation logs in their entirety.  You can find directions on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines