Copy link to clipboard
Copied
I am also having the same issue as andrew.kramar as noted here. I have reviewed my installer logs ad the summary shows no warnings or errors for the CS6 Design Creative Suite. I have reinstalled Illustrator and the log shows no errors or warnings either.
Was this update specifically for the stand alone Illustrator? Or should it work with the Creative Suites as well?
Hey techkid, thanks for that! It worked wonderfully!
I had updated Application Manager, but had not installed it after removing the existing one. Illustrator update ran fine afterwards! And this was a Mac installation BTW.
Copy link to clipboard
Copied
Hi
Did We try to Update it Manually? If yes and if that did not resolve the concern
Please try the following Steps
Uninstall the Adobe Application manager from your computer.
Rename the OOBE folder in the computer
Location of OOBE Folder
On Mac - Library/Application Support/Adobe/
On Windows C:\Program Files (x86)\Common Files\Adobe
Then install the latest version of adobe application manager and then update the application,
Hope It Helps
Thanks
Copy link to clipboard
Copied
Hey techkid, thanks for that! It worked wonderfully!
I had updated Application Manager, but had not installed it after removing the existing one. Illustrator update ran fine afterwards! And this was a Mac installation BTW.