I cannot respond about that contributor, but can state that in many forums, that I frequent, asking for info, is an unfortunate part of the "job." In some of those forums, we have even done FAQ Entries, and articles, explaining what info is needed, and how to gather it. Far too many posters treat their systems, or their Projects, as "state secrets." Getting even the most rudimentary tid-bits, often will take dozens of questions, and then, some still refuse.
Not sure if that is the case here, but if all posters just gave the matter some thought, prior to posting, those questions might not be necessary.
Imagine calling your auto mechanic, with "my car doesn't run right... " How many questions would be necessary for them to remotely diagnose the issue(s)?
It could also be that that person has passed all the certification tests, and has earned that badge?