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NOT RESPONDING !!!!!

New Here ,
Sep 08, 2012 Sep 08, 2012

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HI IM WORKING ON A AFTER EFFECTS CS6 PROJECT SINCE 4 PM ( NOW IS 7 PM ) BUT I DIDNT SAVE IT, AND NOW ITS NOT RESPONDING !! HOW CAN I STILL SAVE IT ??? IM ON A MAC ! RESTARTING THE MAC WHILE THE PROGRAM IS STILL OPEN WILL SAVE IT ??? HELP !! PLEASE !!!!

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Freeze or hang

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Community Expert ,
Sep 08, 2012 Sep 08, 2012

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Try switching apps, set the caps lock key to on, then go back to AE.

If that doesn't do it you may be in trouble. 

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New Here ,
Sep 08, 2012 Sep 08, 2012

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I AM IN TROUBLE

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New Here ,
Sep 08, 2012 Sep 08, 2012

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AFTER EFFECTS SHOULD HAVE A AUTO SAVE PLUGIN OR SOMETHING LIKE OFICCE WORD... IT SAVES IN 5 IN 5 MINUTES !

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Advocate ,
Sep 08, 2012 Sep 08, 2012

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It does auto save if you turn it on. ENOUGH WITH THE ALL CAPS ALREADY!

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New Here ,
Sep 08, 2012 Sep 08, 2012

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how ??? how do i turn on ????? please tell me !!

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Advocate ,
Sep 08, 2012 Sep 08, 2012

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Its to late to turn it on NOW. But for future reference it is in the Preferences.

Screen Shot 2012-09-08 at 4.26.31 PM.png

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New Here ,
Sep 08, 2012 Sep 08, 2012

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i just restarted my mac and... it didnt save... ok but i will do it since the begining.... thanks for the help guys ! i really apricciate !! sorry for CAPS ! Thanks

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Advocate ,
Sep 08, 2012 Sep 08, 2012

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No problem. Hope you didnt lose to much. Good luck!

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New Here ,
Sep 08, 2012 Sep 08, 2012

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I lost 3 hours of work !

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LEGEND ,
Sep 09, 2012 Sep 09, 2012

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Hey, it happens.  I bet you don't make that prticular mistake again.  We all learn tough AE lessons the hard way: you're not the first.  It's not much good to you right now, but just know we've all cone similarly dumb things.

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Dec 14, 2013 Dec 14, 2013

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The Automatically Save Projects preference in the auto-save category is now on by default, beginning with After Effects CC (12.2).

Note: An even better approach than relying on auto-save is to use the File > Increment And Save command regularly and habitually. The Increment And Save command has a couple of advantages: it allows you to determine exactly when to save, and it does not overwrite previous saved versions. Once you have developed that habit of using Increment And Save, you may choose to turn off auto-save. (That’s what I do.)

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Community Expert ,
Sep 08, 2012 Sep 08, 2012

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Auto Save is a feature activated from After Effects preferences.  If AE has hung, it won't help you save your current project.

If your system has not been responding for 20 minutes or more, I'm afraid you have probably got no choice but to restart.

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New Here ,
Aug 28, 2016 Aug 28, 2016

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i have the same thing going wrong guys please help me I HAVE BEEN WORKING ON AN AE CC 2015 PROJECT SINCE LIKE

6:00 - 8:30 AND I FORGOT TO SAVE MY PROJECT THEN I HIT RENDER but i wanted to render mp4 so i went render in adobe media encorder and all everything as soon as i went in i killed render AND IT IS NOT RESPONDING I DONT KNOW WHAT TO DO I BEEN WORKING ON THIS PROJECT FOR AGES NOW I DONT KNOW WHAT TO DO I RESTARTED MY COMPUTER NOW IM SCARED THAT IT IS NOT THERE ANYMORE!!!!!
please help me!!!!

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Community Expert ,
Aug 28, 2016 Aug 28, 2016

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If you didn't save the project or set up auto save then you have nothing to work with on your system anywhere. The only thing you can do is learn your lesson. I never work without saving often and most of the time Auto Save is turned on. Get in the habit of creating a new project, importing the footage, creating your first comp and then press Ctrl/Cmnd + S before you do anything else. Then either have auto save turned on or use the keyboard shortcut to save before you make any major change in your project. That's your only solution moving forward.

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