10 Replies Latest reply: Sep 9, 2012 3:40 AM by MMS251 RSS

    Folio Builder Cant Sign In: Phantom Update Required

    MMS251

      Hi all -

       

      I am using ID CS6 and have often succesfully used Folio Builder and DPS... Out of nowhere I am getting the error:

       

      A software update is required to use Digital Publishing Suite. Please go to the Help menu and select Updates to get the required software.

       

      However, when I attempt to update I am getting a message that my ID instalation does not require an update... An unedning loop and I need to demo soon for my company to make a buy decision to expand its use of ID and ultimately DPS... Help

       

      - Thanks,

       

      MMS