3 Replies Latest reply: Sep 11, 2012 10:35 AM by ericjamescarl82 RSS

    Can't Print to Epson Printers from Photoshop

    ericjamescarl82 Community Member

      Hey everyone - for some reason I am unable to print from Photoshop CS6 to two different Epson printers - an Epson 9800 and an Epson 7880. I have tried to print from three different computers (OS 10.6 and OS 10.8) and have also tried three different USB cables. Each time I get the same results - the computer acts like it sends the data to the printer, but the printer never prints anything. I am not getting any error messages. I am attepting to print a 3960x2160, 720 DPI RGB TIF image. I tried printing from Preview as a test but that didn't work either.

       

      This is a new problem as I have been printing to these printers for years with no issues.

       

      I have tried reinstalling drivers, turning the computer and printers on and off, cleared my caches and repaired permissions, but so far no luck.

       

      However there is ONE situation in which I am able to print - if I save the image as PDF and print it from from Acrobat, specifically with "Acrobat Color Management" selected, it WILL print. If I try to print from Acrobat with "Printer Manages Colors" selected, it will not print.

       

      This is really driving me mad and I would love to find a solution. Major thanks to anyone who can help!