"error in script on this page" while trying to install adobe flash player 11.4.402.278

[susie_margaret]

hello, all --

i am a newbie of long standing , so please forgive my ignorance.  i plead for mercy from the kind and generous people who answer inquiries here.

i got a notice on my computer that a newer version of adobe flash player was available.  the one i had at the time was 11.4.402.265.  the newer version was 11.4.402.278.  i got to where i thought was the right place and clicked "download."  within a few seconds i got a message saying that a "script error" had occurred on the page and did i want to continue running this script.

-- line 1

-- char 12948

-- error, object expected

-- code 0

-- URL http://127.0.0.1:1127/app/_js/adobe.js

it doesn't seem to matter whether i click "yes" or "no" on continuing to run the script.  the next thing that happens is that i get a second "script error" notice.

-- line 1

-- char 1180

-- error, 'globalActiveActionItems' is undefined

-- code 0

-- URL http://127.0.0.1:2501/app/_js/adobe.js

it doesn't matter whether i click "yes" or "no" on whether i want to keep running the script.  the screen reverts to saying that it is "retrieving install," then i get the second "script error" message again.  and to make things worse, i can't get rid of the "retrieving install" screen; it has the minimizer button and the "quit" button (x), but the "quit" button does nothing, so for now i've simply minimized it.

what has happened here?  what should i do to fix it?  i've tried going back to the beginning and redoing it, but i end up over and over again with the second "script error" message.  i've tried making sure that "scripting" is "enabled" under "tools/internet options/scripting," then closing and reopening internet explorer (a suggestion i found in a similar thread), but the same things keep happening.

i am on a dell optiplex 330, windows pro XP/SP3, IE 8.0.6001.18702.

thanks to anyone who has any suggestions for me.

-- susie margaret

[email address removed]

[pwillener]

susie margaret wrote:

i am a newbie of long standing , so please forgive my ignorance.

I don't see any ignorance here; you are one of the very few posters who actually provide some real information, like your operating system and browser.   Thank you, and welcome [back] to the forums!

I do not know what causes these script errors, but I suggest that you proceed to the following link and download, then run the offline installer: http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-windows.ht...

Note that Internet Explorer must be closed during the install.

[susie_margaret]

hello, pat --

thank you so much for your quick reply!

a miraculous thing has happened that i have no way in the world of explaining.  for lack of any other ideas, i closed everything one more time and restarted the computer again.  to my astonishment, the flash player installed without a hitch!  i even checked it against my list of programs; it was the correct version and there was no earlier version left.

i swear that i did nothing different from the multiple previous times i had messed with this, so altho i wish i could tell everyone else with this problem what i did to resolve it, i don't have a clue!

i appreciate your willingness to help.

-- susie margaret

[pwillener · Accepted solution]

That is not how computers usually behave; mostly it is the other way around...

But I'm glad your computer did the right thing!

Don't hesitate to come back if you need more help.

[gregschin]

I have the same exact problem

-- line 1

-- char 12948

-- error, object expected

-- code 0

-- URL http://127.0.0.1:1127/app/_js/adobe.js

except

it looks like this being on line 2 and not on line 1

-- line 2

-- char 12948

-- error, object expected

-- code 0

-- URL http://127.0.0.1:1127/app/_js/adobe.js

i know it was only released 3 weeks ago but i hope someone can help, oh and i tried what susie did.  it didnt work

thank you for your time

[pwillener]

gregschin wrote:

i tried what susie did.  it didnt work

Did you try my suggestion in my first reply?