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Installing Flash on IE9 with 64bit Win7 never ends

New Here ,
Sep 20, 2012 Sep 20, 2012

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I recently updated flash and since that time I get the following on IE9 with 64bit Win7

1) I install it and it completes, yet when I try to watch a video with Flash it shows the "install Flash" Logo

2) I've uninstalled and used the uninstall tool .... then reinstalled again .....same thing

Help!

I know others that are running into the same problem

Appreciate any ideas?  are others running into this too?

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correct answers 1 Correct answer

Adobe Employee , Sep 20, 2012 Sep 20, 2012

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Adobe Employee ,
Sep 20, 2012 Sep 20, 2012

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Hi,

Could you please check if ActiveX Filtering is disabled? http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_2__Disable_ActiveX_Filt...

Please go to the following link and see if you see any animation: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

Thanks,

Sunil

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New Here ,
Sep 20, 2012 Sep 20, 2012

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Sunil -  I didn't have the tool menu as that link shows  on my IE9 but enabling the Shockwave control fixed it for me.

Thank you.

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New Here ,
Sep 20, 2012 Sep 20, 2012

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oh .... and I was never able to find ActiveX filtering ... but again it was the Shockwave control

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