Visible compression in exported Captivate, High Quality (24 bit) 100% JPG, clean graphics?

[Guest]

I am having problems with exported captivate presentations showing visible compression artifacts.

They look like sketchy blue horizontal lines, and usually appear on slides with large ammounts of white space.

The screen captures are spotless white in these areas.

All slides in the presentation are set to

High (24 bit)

The presentation are set to publish settings/Project/SWF Size and Quality:

• Retain Slide Quality Settings

• Jpeg 80% (100% doesn't help)

[Lilybiri]

Do you start the SWF from the HTML-file? Did you try by unchecking all compression? Did you rescale the project?

Lilybiri

[Guest]

Viewed SWF from HTML file.

As noted, selected all slides and set to High (24 bit)

Set SWF export to 100%

Did not resize (browser zoom set to 100%)

[Lilybiri]

If you set the browser to 100% instead of the original resolution there is resizing involved. Did you view it in its original resolution, and is that one very different from the resolution of the browser?

Lilybiri

[Guest]

I do not understand what you mean by "original resolution".

The screen captures where made in captivate.

Audio added.

Mouse actions added.

File published.

There is no resizing in this process.

The browser used to view the presentation is at 100% so that nothing is changed.

[Guest]

Here is a question, is it possible that viewing captivate presentations on any machine with monitor resolutions or aspect ratios different from the machine where the capture was made could result in this issue?

I'm looking at the same published presentaitons on the laptop where most of them where captured and I don't see the artifacts. On the desktop in the office, they are very visible.