2 Replies Latest reply: Sep 21, 2012 1:38 AM by pwillener RSS

    hs1946

    hs1946

      I cannot open or download PDFs from web sites. If they are emailed to me, no issue to open. My windows Vista will not download Acrobat. Do I need Windows 7 or higher to get Acrobat that is supported on most sites?

        • 1. Re: hs1946
          Mylenium ACP/MVPs

          Is has pretty likely nothing to do with Acrobat as such. Something is simply blocking "conspicuous" Internet downloads which could be as trivial as your Internet Settings in IE or some security tool you are using. Impossible to know from a distance. If you use security stuff, temporarily turn it off. in the Internet Settings you may need to allow execution of certain (unsigned) Active X's, too.

           

          Mylenium

          • 2. Re: hs1946
            pwillener ACP/MVPs

            What means "cannot"; what happens when you try?

             

            Can you download the PDFs to your local disk, and open them from there?