Opening a photo from ACR to Photoshop takes a few seconds. Can you explain your issue in detail? If possible, post a screenshot using the little camera icon in ths forum reply section so we could look into your problem.
Using CS5, when I open a picture in either jpeg or raw from My Pictures , I click on "file", then "open as", then "camera raw" and the picture opens in a smaller frame (the camera raw frame with many fewer tools along the top) inside the photoshop frame. When I click on "open image" on the bottow right to move the picture into photoshop, the picture disappears and a checker board pattern appears inside the photoshop frame. I would geatly appreciate your help.
If you already have ACR installed on your computer, can you right click your photo, open it directly with Photoshop? Photoshop will initialize the relevant RAW plugin and fire up your picture. Can you try if this works?
If that doesn't I'd suspect your GPU acceleration - which we can come to later. First, lets try the novice ways of fixing this!
Do you have the same problem opening other non-raw images?
Stating the operating system you are using will help us help you.
I am using Windows 7. When I try to open a picture in Photoshop CS5, regardless if it is in Raw or in jpeg and I have opened it with "open as" in Camera raw, the picture appears in a smaller box with fewer tools along the top (?camera raw box), inside the larger Photoshop box with many tools down the side. If I click on "open image" in the lower right the smaller box goes away and a square in checker board pattern appears in the Photoshop box.
What is "ACR"?
"ACR" is Adobe Camera Raw, which is what you're opening your images with. Are you making any edits using Camera Raw, or simply trying to open them? If you're not editing in Camera Raw, what if you use the standard File > Open option, rather than Open As...
Another thing you'll want to do, is make sure everything is up to date. This includes Windows 7, Photoshop, and your video card. All of these can play a role in the checkerboard issue.
Thank you for your reply
Some of the pictures were taken in jpeg and edited in camera raw and some were taken in CR2 and edited in camera raw. In both cases I can not get them into Photoshop. Even the unedited CR2 pictures go directly into camera raw and I can't move them into photoshop with open image Photoshop CS7 I purchased this summer. I get the automatic updates from Windows 7. My video card I know nothing about except the computer is about 2 years old and came with W7.
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Photoshop CS7?! The latest release is Photoshop CS6 - Please tell me thats what you purchased!
Anyway, check what video card your computer has and go into their website to check if there are any driver updates available.
Another option - Open Photoshop > Preferences > Performance > Disable GPU acceleration and try again to see if there is a progress.
Thank you for your suggestion.
Sindbad. A suggestion, to let us know all the specifics of your machine: go the the help menu, and select System Info...
Copy the contents, and paste it in an answer there.
You might want to remove your serial number.
Thanks to that we will know: the exact version of Photoshop, your memory, where Photoshop is installed, the graphic card and its drivers, and also if you are using third party plug-ins.
Some other users reported that when launching Photoshop holding down the shift key (this disables the plug-ins), he was able to see the images.
The solution in that case is to search for updated plug-ins (or to report the plug-in manufacturers that their plug-ins causes issues in Photoshop.