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I have updated Flash player twice but keep getting the icon box telling me to update?

New Here ,
Sep 24, 2012 Sep 24, 2012

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I have updated Flash player twice but keep getting the icon box telling me to update?

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correct answers 1 Correct answer

Adobe Employee , Sep 27, 2012 Sep 27, 2012

@zeyoo,

Please let us know your operating system and browser.

Please see the following docs that has step-by-step instructions on installing Flash Player:

Windows: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

Mac: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

Thanks,

Sunil

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Guest
Sep 24, 2012 Sep 24, 2012

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I got the same problem.  HELP

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Guest
Sep 24, 2012 Sep 24, 2012

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I see the question, but where is the answer?

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LEGEND ,
Sep 24, 2012 Sep 24, 2012

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What is your operating system & version?

What is your web browser?

[topic moved to Flash Player forum]

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Guest
Sep 25, 2012 Sep 25, 2012

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Explorer ,
Sep 25, 2012 Sep 25, 2012

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Guest
Sep 25, 2012 Sep 25, 2012

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I have tried everything and I still have the same problem

Art Gercken

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Adobe Employee ,
Sep 26, 2012 Sep 26, 2012

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Art and nestairene, can you take a screen shot of the dialog box that is prompting you to update and post it here?

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Guest
Sep 26, 2012 Sep 26, 2012

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Hi,

 

This is what I get after I click on GAT FLASH and download Adobe Flash Player.

Adobe Flash Player Update

You seem to be missing the correct version of Flash!

We'll help you get started. Get the latest Flash Player.

GET FLASH

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Adobe Employee ,
Sep 26, 2012 Sep 26, 2012

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It looks like the pictures didn't come through.  Could you try again (use the camera icon on the forum's reply toolbar) or send to me directly at ccampbel@adobe.com?

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Guest
Sep 27, 2012 Sep 27, 2012

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After Adobe Flash Player 11 loads and says that the load was sucessfull, I seach my computer and I can't find it.  When I go in to remove programs it is there as a 6 MB file.

Any ideas???

Art Gercken

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LEGEND ,
Sep 27, 2012 Sep 27, 2012

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agercken@comcast.net wrote:

After Adobe Flash Player 11 loads and says that the load was sucessfull, I seach my computer and I can't find it.  When I go in to remove programs it is there as a 6 MB file.

Does it actually work; can you see the Flash animation at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html ?

If not, tell us your operating system & browser.

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Guest
Sep 26, 2012 Sep 26, 2012

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can you help me install a flash player please.

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Guest
Sep 26, 2012 Sep 26, 2012

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will you help me install a flash player.

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Adobe Employee ,
Sep 27, 2012 Sep 27, 2012

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@zeyoo,

Please let us know your operating system and browser.

Please see the following docs that has step-by-step instructions on installing Flash Player:

Windows: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

Mac: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

Thanks,

Sunil

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Guest
Sep 26, 2012 Sep 26, 2012

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hi

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