Adobe Flash Player

[Jonathanrj]

Adobe flash player mistakenly removed. Flash player reinstalled, informed that the installation is successful. However it does not work. I get a message that I have not got the correct version. I am inviited to reinstall - this I do. No success.

32 bit computer, I have disabled virus scanners, I have cleared previous installations, rebooted etc all to no avail. Help.

[pwillener]

What is your operating system & version?

What is your web browser?

[topic moved to Flash Player forum]

[Jonathanrj]

Windows Vista 32 bit

IE 9

[Sunil_Bhaskaran]

Did you disable ActiveX Filtering? http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_2__Disable_ActiveX_Filt...

Thanks,

Sunil

[Jonathanrj]

Sunil

My ActiveX filtering is already disabled.

[Sunil_Bhaskaran]

Please check if Flash Player plugin is enabled: http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_3__Enable_Flash_Player_...

Also, please go to the following page and let us know the status of Flash Player installation: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

Thanks,

Sunil

[Jonathanrj]

Dear Sunil

Thank you very much. I enabled the flash plug in and it works. I have no idea how it got disabled in the first place, although I have to confess I am always tidying up on the computer. I am very impressed with the Adobe forum. So often you go to a forum ask a question and never get a reply.

You are a genius.

Thank you for your help.

Jonathan