Flash wont stay installed

[jksokol0911]

Everytime I come across something that needs flash my computer says i have to reinstall....I then have to shut everything down to reinstall and then open it all back up again.  .  Its become very frustrating!!  Its been happening for a while and I don't know what has changed that its started doing this.  Never used to do that....

[Bills1st]

Have downloaded 5 times--it won't work

[pwillener]

What is your operating system & version?

What is your web browser?

[topic moved to Flash Player forum]

[jksokol0911]

Internet explorer windows 7

Jennifer

[pwillener]

Can you try a clean install as described in http://forums.adobe.com/thread/928315

[jksokol0911]

Also have most up to date but it keeps wanting me to download the latest version 11 something. It was fine up to that.

Jennifer

[Sunil_Bhaskaran · Accepted solution]

Hi,

Could you please let us know the Flash Player version you have by visiting the following page: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

Do you have an earlier version of Flash Player there?

If Yes, please download Flash Player: http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-windows.ht...

Close your browsers and then double-click the downloaded file.

Thanks,

Sunil