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How can I provide a link to individual topics with TOC open that will open directly in browser?

Guest
Sep 26, 2012 Sep 26, 2012

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When we use a current link which includes the anchor # and paste it into a browser it doesn't load the page when you hit Enter, only when you hit Enter and then Refresh. This hinders usability so I wanted to inquire if anyone has any other ideas about how we can get our users right into the help page they are seeking. We are currently using RoboHelp 9 but are planning an upgrade to 10 soon.
Thanks, Erica

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LEGEND ,
Sep 26, 2012 Sep 26, 2012

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Hi,

I assume that you are using WebHelp. If so, start with this link: http://www.grainge.org/pages/authoring/calling_webhelp/calling_webhelp.htm

If you want to know all the details (it's a bit technical), see: http://www.wvanweelden.eu/articles/context-sensitivity-webhelp-and-flashhelp

If you have any questions, please post back.

Greet,

Willam

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