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*HELP* Adobe Flash Player Has Stopped Working

New Here ,
Sep 25, 2012 Sep 25, 2012

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Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    install_flashplayer11x32_mssd_aih(1).exe

  Application Version:    3.3.3.0

  Application Timestamp:    5010882b

  Fault Module Name:    setueout.dll

  Fault Module Version:    3.0.2.0

  Fault Module Timestamp:    5058e043

  Exception Code:    c0000005

  Exception Offset:    0000780f

  OS Version:    6.1.7600.2.0.0.256.1

  Locale ID:    1033

  Additional Information 1:    d87f

  Additional Information 2:    d87f106aaddbb918f9435119535c31be

  Additional Information 3:    de48

  Additional Information 4:    de483c87c736ac9abe1e617853f81924

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

COMPUTER SPECS:

------------------

System Information

------------------

Time of this report: 9/25/2012, 20:40:34

       Machine name: KYLE-PC

   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)

           Language: English (Regional Setting: English)

System Manufacturer: Gigabyte Technology Co., Ltd.

       System Model: Z68X-UD3H-B3

               BIOS: Award Modular BIOS v6.00PG

          Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.7GHz

             Memory: 8192MB RAM

Available OS Memory: 8110MB RAM

          Page File: 2745MB used, 13470MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.01.7600.16385 32bit Unicode

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Adobe Employee ,
Sep 26, 2012 Sep 26, 2012

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Thank you for the report.  Does this occur each time you try and run the installer?  Can you try the appropriate installer located here?

http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-windows.ht...

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Adobe Employee ,
Sep 26, 2012 Sep 26, 2012

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Could you also search your system for the setueout.dll file, zip it up and send it to ccampbel@adobe.com?

Thanks,

Chris

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