Adobe is installed but doesnt show as installed

[silvercut1]

I've downloaded the latest Adobe flash player atleast thirty times. I follow all of the instructions, restart the computer, read all of the forums and i still cant figure out whats wrong. I install the program, it says it's complete, i close the window, re-open internet explorer attempt to open the video and it says i need to install the newest version of adobe flash player. I need this for my school work and i need help, does any one have any ideas?

[VikramGaur]

Hello,

Welcome to Adobe Forums.

Do you have a MAC or Windows ?

Which browser are you using ?

Thanks,

Vikram

[bambie335]

I also have the same problem, if I could also butt in on the convo, I'm running a mac with google chrome.

Thanks

[VikramGaur]

Hello,

You can try a clean install, described in this thread : http://forums.adobe.com/thread/928315

Once Flash Player is removed, you can download Adobe Flash Player 11.4 from here : http://get.adobe.com/flashplayer

Thanks

Vikram

[bambie335]

yeh, still not working i'm afraid!

Sam Buck

[VikramGaur]

Hello,

Have you tried a different browser (Safari) ?

Thanks,
Vikram

[Sunil_Bhaskaran]

@silvercut1

I assume you are using Windows. Please let us know which version of Windows:

Also, please ensure that:

- ActiveX plugin is enabled: http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_2__Disable_ActiveX_Filt...

- Flash Player plug-in is enabled: http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_3__Enable_Flash_Player_...

@ bambie335

You don't need to install Flash Player separately in Chrome.

Could you please see the following article and perform those steps: http://helpx.adobe.com/flash-player/kb/enable-system-flash-player-google-chrome.html

Thanks,

Sunil