3 Replies Latest reply: Oct 1, 2012 4:51 PM by Jeff A Wright RSS

    Adobe App Mgr on Mountain Lion says Acrobat X installed, but I can't find it?

    Bill Wood Community Member

      I have a Mac Pro early 2009 running OS 10.81.  I originally downloaded Acrobat X Pro as part of my Creartive Cloud subscription.  Then it worked as well as the other Apps I installed.  However, when I had a computer disk problem and used Time Machine to restore things, Acrobat X Pro seems to have disappeared.  It is no longer listed under Finder Applications.  The Adobe Application Manager says it is installed so I can't redownload it. 

       

      There is an "Acrobat X Pro" under Utilities/Adobe Installers/ but not an "Uninstall Adobe Acrobat X Pro" listed as all my installed applications have.  If I double click the "Acrobat X Pro" listing under "Adobe Installers,"  I get a window titled Uninstall Options and one line saying " -- Suite Shar ded Configuration CS6  3.2 MB" and a "Remove Preferences" check box.  However the Uninstall button is greyed out and unusable whether or not I check the remove preferences box.

       

      Is there any way to "uninstall" the phantom Acrobat or otherwise get things back to normal?

       

      BillScreen Shot 2012-10-01 at 2.17.11 PM.png