15 Replies Latest reply: Oct 8, 2012 9:40 PM by Ken G. Rice RSS

    I can't get the photoshop blur filters to work!  Help.

    KokoBlue Community Member

      Hello, I can't get the new photoshop cs6 blur filters to work.  The menu's are all greyed out.  Why?  I purchased my membership to the cloud, downloaded the applications (as I'm a former CS5 user), watched some great video's on some of the new features and now I wanted to try this out but it won't work.  Why not?  You have deducted money from my account.  Please help make this work correctly.

        • 1. Re: I can't get the photoshop blur filters to work!  Help.
          Ken G. Rice Employee Hosts

          Please post in the Photoshop forums here http://forums.adobe.com/community/photoshop/general. They will be able to help you.

          • 2. Re: I can't get the photoshop blur filters to work!  Help.
            KokoBlue Community Member

            Thank you.  I'll try.... 

            • 3. Re: I can't get the photoshop blur filters to work!  Help.
              KokoBlue Community Member

              all it did was open a new link....

              • 4. Re: I can't get the photoshop blur filters to work!  Help.
                Ken G. Rice Employee Hosts

                Yes. In the dark gray sidebar on the right under Actions chose Start a discussion and post your issue.

                 

                Adobe employees who work on Photoshop and customers with lots of knowledge about Photoshop monitor those forums and will be able to help.

                • 5. Re: I can't get the photoshop blur filters to work!  Help.
                  Ken G. Rice Employee Hosts

                  If clicking on the link is not working copy it and try pasting it into a new browser tab or window. This is what you should see:

                   

                  ps_forum.png

                  • 6. Re: I can't get the photoshop blur filters to work!  Help.
                    KokoBlue Community Member

                    Thanks Ken.  I tried, but I have no idea if it worked or not.  Now I have another problem.  I changed my "screen name" in my adobe profile info but now this is still showing the olf screen name (Mollybird) instead of MollyMidnight.  I sure hope that I haven't confused this Cloud or Site or whatever I'm on now?!  I did update all of my adobe applications ... took some time.... I'm going to try the blur filters again, although I have no idea if this will work or not.  Am I supposed to always be signed into the Cloud?  I usually work offline at my desk.  Any info you have to share would help.  Thank you.

                    • 7. Re: I can't get the photoshop blur filters to work!  Help.
                      KokoBlue Community Member

                      I don't have the option to start a discussion the way that you have it listed on the right side.  My options under actions start with:  Stop email notifications, Send as email, View as PDF, View Print Preview, and Bookmark this.  I have tried to post this question in several places and two or three times now ...I've gotten some error messages... and I've washed dishes and gotten bored, but still have no answer and no help.  !!!  Suggestions welcome and sought! 

                      • 8. Re: I can't get the photoshop blur filters to work!  Help.
                        SG... Employee Hosts

                        Hi Molly,

                         

                        Can you launch Ps then go to Help> System Info..., copy the text found there and post it in a reply here.

                         

                        My early guess is that you either have an old video card driver which needs updating, or a video card that is underpowered for the GPU features. Another quick check is to try using the Filter> Oil Paint... command.

                         

                        regards,

                        steve

                        • 9. Re: I can't get the photoshop blur filters to work!  Help.
                          KokoBlue Community Member

                          Hi Steve,

                           

                          Here is the info.  I hope this helps.

                          Meanwhile Adobe is sending me around and around in circles regarding my log

                          in and I can't seem to be able to comment on my own thread even.  This is

                          very frustrating.  Any and all help is very much appreciated.  Thank you.

                           

                           

                          Megan

                           

                           

                           

                           

                          Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)

                          x64

                          Operating System: Mac OS 10.6.8

                          System architecture: Intel CPU Family:6, Model:37, Stepping:5 with MMX, SSE

                          Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

                          Physical processor count: 2

                          Logical processor count: 4

                          Processor speed: 3600 MHz

                          Built-in memory: 4096 MB

                          Free memory: 2398 MB

                          Memory available to Photoshop: 3705 MB

                          Memory used by Photoshop: 78 %

                          Image tile size: 128K

                          Image cache levels: 4

                          OpenGL Drawing: Enabled.

                          OpenGL Drawing Mode: Advanced

                          OpenGL Allow Normal Mode: True.

                          OpenGL Allow Advanced Mode: True.

                          OpenGL Allow Old GPUs: Not Detected.

                          OpenGL Version: 2.1 ATI-1.6.36

                          OpenCL Version: 1.0 (Dec 23 2010 17:30:26)

                          Video Card Vendor: ATI Technologies Inc.

                          Video Card Renderer: ATI Radeon HD 5670 OpenGL Engine

                          Display: 1

                          Main Display

                          Display Depth:= 32

                          Display Bounds:=  top: 0, left: 0, bottom: 1440, right: 2560

                          Video Renderer ID: 16915203

                          Video Card Memory: 495 MB

                          Video Rect Texture Size: 16384

                          Serial number: 90970946280110845652

                          Application folder: Macintosh HD:Applications:Adobe Photoshop CS6:

                          Photoshop scratch has async I/O enabled

                          Scratch volume(s):

                            Macintosh HD, 931.2G, 449.1G free

                          Required Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop

                          CS6:Adobe Photoshop CS6.app:Contents:Required:

                          Primary Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop

                          CS6:Plug-ins:

                          Additional Plug-ins folder: not set

                           

                          Installed components:

                           

                             adbeape.framework   adbeape   3.3.8.19346   66.1025012

                             AdbeScriptUIFlex.framework   AdbeScriptUIFlex   6.2.29.18602   66.490082

                             adobe_caps.framework   adobe_caps   6.0.29.0   1.276181

                             AdobeACE.framework   AdobeACE   2.19.18.20743   66.507768

                             AdobeAGM.framework   AdobeAGM   4.26.20.20743   66.507768

                             AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.7.101.18636

                          66.26830

                             AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.7.101.18636   66.26830

                             AdobeBIB.framework   AdobeBIB   1.2.02.20743   66.507768

                             AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   66.507768

                             AdobeCoolType.framework   AdobeCoolType   5.10.33.20743   66.507768

                             AdobeCrashReporter.framework   AdobeCrashReporter   6.0.20120720

                             AdobeExtendScript.framework   AdobeExtendScript   4.2.12.18602

                          66.490082

                             AdobeJP2K.framework   AdobeJP2K   2.0.0.18562   66.236923

                             AdobeLinguistic.framework      17206

                             AdobeMPS.framework   AdobeMPS   5.8.0.19463   66.495174

                             AdobeOwl.framework   AdobeOwl   4.0.95   66.510504

                             AdobePDFL.framework   AdobePDFL   10.0.1.18562   66.419471

                             AdobePDFSettings.framework   AdobePDFSettings   1.4

                             AdobePIP.framework   AdobePIP   6.0.0.1654

                             AdobeScCore.framework   AdobeScCore   4.2.12.18602   66.490082

                             AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

                             AdobeXMP.framework   AdobeXMPCore   66.145661   66.145661

                             AdobeXMPFiles.framework   AdobeXMPFiles   66.145661   66.145661

                             AdobeXMPScript.framework   AdobeXMPScript   66.145661   66.145661

                             ahclient.framework   ahclient   1.7.0.56

                             aif_core.framework   AdobeAIF   3.0.00   62.490293

                             aif_ocl.framework   AdobeAIF   3.0.00   62.490293

                             aif_ogl.framework   AdobeAIF   3.0.00   62.490293

                             AlignmentLib.framework   xcode   1.0.0.1

                             amtlib.framework   amtlib   6.0.0.75

                             boost_date_time.framework   boost_date_time   6.0.0.0

                             boost_signals.framework   boost_signals   6.0.0.0

                             boost_system.framework   boost_system   6.0.0.0

                             boost_threads.framework   boost_threads   6.0.0.0

                             Cg.framework   NVIDIA Cg

                             CIT.framework   CIT   2.0.5.19287   145486

                             data_flow.framework   AdobeAIF   3.0.00   62.490293

                             dvaaudiodevice.framework   dvaaudiodevice   6.0.0.0

                             dvacore.framework   dvacore   6.0.0.0

                             dvamarshal.framework   dvamarshal   6.0.0.0

                             dvamediatypes.framework   dvamediatypes   6.0.0.0

                             dvaplayer.framework   dvaplayer   6.0.0.0

                             dvatransport.framework   dvatransport   6.0.0.0

                             dvaunittesting.framework   dvaunittesting   6.0.0.0

                             dynamiclink.framework   dynamiclink   6.0.0.0

                             FileInfo.framework   FileInfo   66.145433   66.145433

                             filter_graph.framework   AdobeAIF   3.0.00   62.490293

                             hydra_filters.framework   AdobeAIF   3.0.00   62.490293

                             ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"

                             ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"

                             image_compiler.framework   AdobeAIF   3.0.00   62.490293

                             image_flow.framework   AdobeAIF   3.0.00   62.490293

                             image_runtime.framework   AdobeAIF   3.0.00   62.490293

                             LogSession.framework   LogSession   2.1.2.1652

                             mediacoreif.framework   mediacoreif   6.0.0.0

                             PlugPlug.framework   PlugPlug   3.0.0.383

                             UpdaterNotifications.framework   UpdaterNotifications   6.0.0.24

                          "6.0.0.24"

                             wrservices.framework

                           

                           

                          Required plug-ins:

                           

                             3D Studio 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe

                          Systems Incorporated - from the file “U3D.plugin”

                             Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated -

                          from the file “Adaptive Wide Angle.plugin”

                             ADM 3.10x16, Copyright © 1987-2008 Adobe Systems Inc.  All rights

                          reserved. - from the file “AdobeADM.bundle”

                             Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Average 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012 Adobe

                          Systems Incorporated - from the file “Average.plugin”

                             Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the

                          file “Standard Multiplugin.plugin”

                             Camera Raw 7.0 (308), Copyright © 2012 Adobe Systems Incorporated - from

                          the file “Camera Raw.plugin”

                             Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated

                          - from the file “Filter Gallery.plugin”

                             Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the

                          file “Filter Gallery.plugin”

                             Cineon 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2002-2012 Adobe

                          Systems Incorporated - from the file “Cineon.plugin”

                             Clouds 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012 Adobe

                          Systems Incorporated - from the file “Clouds.plugin”

                             Collada DAE 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe

                          Systems Incorporated - from the file “U3D.plugin”

                             Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated -

                          from the file “Standard Multiplugin.plugin”

                             Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated -

                          from the file “Standard Multiplugin.plugin”

                             Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             Crop and Straighten Photos 13.0.1 20120808.r.519 2012/08/08:21:00:00

                          ©2003-2012 Adobe Systems Incorporated - from the file

                          “CropPhotosAuto.plugin”

                             Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe

                          Systems Incorporated - from the file “Standard Multiplugin.plugin”

                             Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated -

                          from the file “Standard Multiplugin.plugin”

                             Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the

                          file “Filter Gallery.plugin”

                             Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated -

                          from the file “Standard Multiplugin.plugin”

                             Dicom 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the

                          file “dicom.plugin”

                             Difference Clouds 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012

                          Adobe Systems Incorporated - from the file “Clouds.plugin”

                             Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from

                          the file “Standard Multiplugin.plugin”

                             Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             Eazel Acquire 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1997-2012

                          Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

                             Embed Watermark NO VERSION - from the file “DigiSign.plugin”

                             Enable Async I/O 13.0.1 20120808.r.519 2012/08/08:21:00:00  © 2004-2012

                          Adobe Systems Incorporated - from the file “Enable Async IO.plugin”

                             Entropy 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe

                          Systems Incorporated - from the file “statistics.plugin”

                             Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from

                          the file “Standard Multiplugin.plugin”

                             FastCore Routines 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1990-2012

                          Adobe Systems Incorporated - from the file “FastCore.plugin”

                             Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the

                          file “Standard Multiplugin.plugin”

                             Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Flash 3D 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe

                          Systems Incorporated - from the file “U3D.plugin”

                             Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the

                          file “Filter Gallery.plugin”

                             Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the

                          file “Filter Gallery.plugin”

                             Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Google Earth 4 KMZ 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012

                          Adobe Systems Incorporated - from the file “U3D.plugin”

                             Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the

                          file “Filter Gallery.plugin”

                             Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated

                          - from the file “Filter Gallery.plugin”

                             HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from

                          the file “HDRMergeUI.plugin”

                             IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from

                          the file “Standard Multiplugin.plugin”

                             Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             JPEG 2000 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2001-2012 Adobe

                          Systems Incorporated - from the file “JPEG2000.plugin”

                             Kurtosis 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe

                          Systems Incorporated - from the file “statistics.plugin”

                             Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from

                          the file “Lens Blur.plugin”

                             Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated -

                          from the file “Lens Correct.plugin”

                             Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from

                          the file “Standard Multiplugin.plugin”

                             Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from

                          the file “Liquify.plugin”

                             Matlab Operation 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012

                          Adobe Systems Incorporated - from the file “ChannelPort.plugin”

                             Maximum 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe

                          Systems Incorporated - from the file “statistics.plugin”

                             Mean 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe Systems

                          Incorporated - from the file “statistics.plugin”

                             Measurement Core 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012

                          Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

                             Median 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe

                          Systems Incorporated - from the file “statistics.plugin”

                             Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from

                          the file “Standard Multiplugin.plugin”

                             Minimum 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe

                          Systems Incorporated - from the file “statistics.plugin”

                             MMXCore Routines 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1990-2012

                          Adobe Systems Incorporated - from the file “MMXCore.plugin”

                             Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Multiprocessor Support 13.0.1 20120808.r.519 2012/08/08:21:00:00

                          ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor

                          Support.plugin”

                             Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             NTSC Colors 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012 Adobe

                          Systems Incorporated - from the file “NTSC Colors.plugin”

                             Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the

                          file “Oil Paint.plugin”

                             OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from

                          the file “Standard Multiplugin.plugin”

                             Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems

                          Incorporated - from the file “Standard Multiplugin.plugin”

                             PCX 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1989-2012 Adobe Systems

                          Incorporated - from the file “PCX.plugin”

                             Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             Photoshop 3D Engine 13.0.1 20120808.r.519 2012/08/08:21:00:00

                          ©2006-2012 Adobe Systems Incorporated - from the file

                          “Photoshop3DEngine.plugin”

                             Picture Package Filter 13.0.1 20120808.r.519 2012/08/08:21:00:00

                          ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

                             Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the

                          file “Standard Multiplugin.plugin”

                             Pixar 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1989-2012 Adobe

                          Systems Incorporated - from the file “Pixar.plugin”

                             Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the

                          file “Standard Multiplugin.plugin”

                             Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated -

                          from the file “Standard Multiplugin.plugin”

                             Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated

                          - from the file “Standard Multiplugin.plugin”

                             Portable Bit Map 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1989-2012

                          Adobe Systems Incorporated - from the file “PBM.plugin”

                             Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated -

                          from the file “Standard Multiplugin.plugin”

                             Radiance 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2003-2012 Adobe

                          Systems Incorporated - from the file “Radiance.plugin”

                             Range 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe

                          Systems Incorporated - from the file “statistics.plugin”

                             Read Watermark NO VERSION - from the file “DigiRead.plugin”

                             Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the

                          file “Standard Multiplugin.plugin”

                             Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated -

                          from the file “Save for Web.plugin”

                             ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated -

                          from the file “ScriptingSupport.plugin”

                             Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the

                          file “Standard Multiplugin.plugin”

                             Skewness 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe

                          Systems Incorporated - from the file “statistics.plugin”

                             Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from

                          the file “Standard Multiplugin.plugin”

                             Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Solarize 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1993-2012 Adobe

                          Systems Incorporated - from the file “Solarize.plugin”

                             Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from

                          the file “Standard Multiplugin.plugin”

                             Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the

                          file “Filter Gallery.plugin”

                             Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the

                          file “Filter Gallery.plugin”

                             Standard Deviation 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012

                          Adobe Systems Incorporated - from the file “statistics.plugin”

                             Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the

                          file “Filter Gallery.plugin”

                             Summation 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe

                          Systems Incorporated - from the file “statistics.plugin”

                             Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the

                          file “Standard Multiplugin.plugin”

                             Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the

                          file “Standard Multiplugin.plugin”

                             Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the

                          file “Standard Multiplugin.plugin”

                             U3D 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe Systems

                          Incorporated - from the file “U3D.plugin”

                             Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated -

                          from the file “VanishingPoint.plugin”

                             Variance 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012 Adobe

                          Systems Incorporated - from the file “statistics.plugin”

                             Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated -

                          from the file “Filter Gallery.plugin”

                             Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from

                          the file “Filter Gallery.plugin”

                             Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the

                          file “Standard Multiplugin.plugin”

                             Wavefront|OBJ 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©2006-2012

                          Adobe Systems Incorporated - from the file “U3D.plugin”

                             Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the

                          file “Standard Multiplugin.plugin”

                             Wireless Bitmap 13.0.1 20120808.r.519 2012/08/08:21:00:00  ©1989-2012

                          Adobe Systems Incorporated - from the file “WBMP.plugin”

                             ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the

                          file “Standard Multiplugin.plugin”

                           

                          Optional and third party plug-ins:

                           

                             Alias PIX 13.0 20120315.r.428 2012/03/15:21:00:00  ©1989-2012 Adobe

                          Systems Incorporated - from the file “Alias.plugin”

                             ElectricImage 13.0, Copyright © 2003-2012 Adobe Systems Incorporated -

                          from the file “Optional Multiplugin.plugin”

                             HSB/HSL 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from

                          the file “Optional Multiplugin.plugin”

                             SGI RGB 13.0 20120315.r.428 2012/03/15:21:00:00  ©2001-2012 Adobe

                          Systems Incorporated - from the file “SGIRGB.plugin”

                             SoftImage 13.0 20120315.r.428 2012/03/15:21:00:00  ©2000-2012 Adobe

                          Systems Incorporated - from the file “SoftImage.plugin”

                             Twain Acquire 13.0 20120315.r.428 2012/03/15:21:00:00  ©1992-2012 Adobe

                          Systems Incorporated - from the file “TWAIN.plugin”

                             Wavefront RLA 13.0 20120315.r.428 2012/03/15:21:00:00  ©1989-2012 Adobe

                          Systems Incorporated - from the file “RLA.plugin”

                          Plug-ins that failed to load: NONE

                          Flash:

                             Mini Bridge

                             Kuler

                          Installed TWAIN devices:

                             Canon MP250 series

                          • 10. Re: I can't get the photoshop blur filters to work!  Help.
                            KokoBlue Community Member

                            Hi Steve,  I was finally able to log onto my adobe account thru Safari instead of thru my normal Chrome browser....  so I'm guessing this may have been one hiccup anyway.  Since it's now after 4AM I am giving up on this for this -- for now.  I'll check back tomorrow. okay. 

                            • 11. Re: I can't get the photoshop blur filters to work!  Help.
                              SG... Employee Hosts

                              Hi Megan,

                               

                              Thanks for adding you system info. I don't see anything obvious pointing to problems with GPU enablement.

                               

                              Are you trying to runthe filter on a Smart Oject (SO) layer? That isn't supported yet (we ran out of time to implement it) and will result in Field Blur, Iris Blur and Tilt–Shift to be disabled.

                               

                              Can you try running the filter on a simple 500px X 500px RGB, 8 bit document with just a background layer?

                               

                              I'm glad to hear you sorted out the log in problems.

                               

                              regards,

                              steve

                              • 12. Re: I can't get the photoshop blur filters to work!  Help.
                                KokoBlue Community Member

                                Hi Steve,  I was just trying to use it on a rather large image that I brought into the new document as a copy-paste not as a smart object.  It is a rather large file as I was hoping to have a nice 300ppi image as a final result.  I'll try making a new much much smaller file and see if anything changes.  Yeah, the log in info was/is confusing because evidently this forum did not log me out, but when I came back thru "the cloud" adobe just kept sending me around in circles and the live chat folks had me on this till 4:30AM .... anyway. I'll ket yo know what happens next.  Thank you. 

                                • 13. Re: I can't get the photoshop blur filters to work!  Help.
                                  KokoBlue Community Member

                                  Hello Steve, or whoever else might be listening and might be able to help or not.  Now that I have created a new file or 2nd draft and copy and pasted my photograph into the layer.... I can't even seem to get the free transform to work!  There are no handles!  They were there yesterday, but evidently since the updated patch now even these do not work!  Agrgggrhhh

                                  • 14. Re: I can't get the photoshop blur filters to work!  Help.
                                    SG... Employee Hosts

                                    Hi Megan,

                                     

                                    I see you've been able to post over in the Photoshop forum. Let's keep the discussion going over there.

                                     

                                    regards,

                                    steve

                                    • 15. Re: I can't get the photoshop blur filters to work!  Help.
                                      Ken G. Rice Employee Hosts

                                      @Megan (MollyMidnight) - Glad to hear you were able to post in the Photoshop forum.

                                       

                                      @Steve (SG...,) - Thank you for helping Molly out in this forum and continuing to help her in the Photoshop forum.