Unable to install Adobe Muse
SolsticePaul Oct 6, 2012 4:19 PMHi there. I'd very much like to try out Muse (I'm a paying Creative Cloud member), but I'm about to say to hell with it. Muse refuses to install. Here are the steps taken.
Ran the Muse installer throughApplication Manager. Installed. Clicked Launch App. No response. Search for muse, only found uninstaller. Uninstalled 99mb of invisible Muse.
Read forums. Deleted opm.db. Re-installed. No change in result.
Uninstalled Air. Re-installed Air. Re-installed Muse. No change in result.
I grabbed the system log which show an error with the "migration signature validation"
Any help would be appreciated.
Here are details:
Oct 6 14:56:42 Paul-Davidsons-MacBook-Pro SecurityAgent[423]: system.privilege.admin|2012-10-06 14:56:42 -0800
Oct 6 14:56:44 Paul-Davidsons-MacBook-Pro authexec[424]: executing /Applications/Utilities/Adobe Application Manager/DECore/Setup.app/Contents/MacOS/Setup
Oct 6 14:56:46 Paul-Davidsons-MacBook-Pro [0x0-0x1c01c].com.Adobe.Uninstall Product[0]: application is not installed
Oct 6 14:56:56 Paul-Davidsons-MacBook-Pro com.apple.launchd[1] (com.apple.netauth.sysagent[382]): Exited with exit code: 255
Oct 6 14:57:25 Paul-Davidsons-MacBook-Pro [0x0-0x41041].com.google.GoogleTalkPluginD[459]: objc[459]: Class MacCocoaSocketServerHelper is implemented in both /Library/Application Support/Google/GoogleTalkPlugin.app/Contents/MacOS/GoogleTalkPlugin and /Library/Application Support/Google/GoogleTalkPlugin.app/Contents/Frameworks/libgoogletalkremoting.dylib. One of the two will be used. Which one is undefined.
Oct 6 14:57:26 Paul-Davidsons-MacBook-Pro [0x0-0x27027].com.google.Chrome[429]: CoreAnimation: rendering error 501
Oct 6 14:58:34 Paul-Davidsons-MacBook-Pro Google Chrome[429]: -deltaZ is deprecated for NSEventTypeMagnify. Please use -magnification.
Oct 6 14:59:42 Paul-Davidsons-MacBook-Pro SecurityAgent[423]: system.privilege.admin|2012-10-06 14:59:42 -0800
Oct 6 14:59:45 Paul-Davidsons-MacBook-Pro authexec[472]: executing /Applications/Utilities/Adobe Application Manager/CCM/Utilities/AAMHelper
Oct 6 15:01:03 Paul-Davidsons-MacBook-Pro hdiejectd[487]: running
Oct 6 15:01:03 Paul-Davidsons-MacBook-Pro KernelEventAgent[41]: tid 00000000 received event(s) VQ_LOWDISK, VQ_VERYLOWDISK (516)
Oct 6 15:01:10 Paul-Davidsons-MacBook-Pro InstallAdobeMuse[502]: main
Oct 6 15:01:10 Paul-Davidsons-MacBook-Pro [0x0-0x46046].com.adobe.PDApp[466]: 2012-10-06 15:01:10.901 InstallAdobeMuse[502:903] main
Oct 6 15:01:12 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[505]: Runtime Installer begin with version 3.3.0.3670 on Mac OS 10.6.8 x86
Oct 6 15:01:12 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[505]: Commandline is: -silent -eulaAccepted
Oct 6 15:01:12 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[505]: Installed runtime (3.4.0.2540) located at /Library/Frameworks/Adobe AIR.framework
Oct 6 15:01:13 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[505]: Runtime Installer end with exit code 0
Oct 6 15:01:14 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse[506]: Bootstrapper begin with version (null) on Mac x86
Oct 6 15:01:14 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse[506]: Installed runtime (3.4.0.2540) located at /Library/Frameworks/Adobe AIR.framework
Oct 6 15:01:14 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse[506]: Launching subprocess with commandline "AIR Application Installer" -silent -eulaAccepted -location /Applications -programMenu /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/Resources/Adobe Muse
Oct 6 15:01:15 Paul-Davidsons-MacBook-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[508]: Application Installer begin with version 3.4.0.2540 on Mac OS 10.6.8 x86
Oct 6 15:01:15 Paul-Davidsons-MacBook-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[508]: Commandline is: -silent -eulaAccepted -location /Applications -programMenu "/Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Oct 6 15:01:15 Paul-Davidsons-MacBook-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[508]: Installed runtime (3.4.0.2540) located at /Library/Frameworks/Adobe AIR.framework
Oct 6 15:01:15 Paul-Davidsons-MacBook-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[508]: Validating app in folder /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Oct 6 15:01:25 Paul-Davidsons-MacBook-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[508]: Migration signature validation failed
Oct 6 15:01:25 Paul-Davidsons-MacBook-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[508]: Got an unexpected fatal error while validating native package: Error: invalid migration signature
Oct 6 15:01:25 Paul-Davidsons-MacBook-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[508]: Application Installer end with exit code 7
Oct 6 15:01:25 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse[506]: Subprocess Application Installer failed (7)
Oct 6 15:01:25 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse[506]: Bootstrapper end with exit code 7
Oct 6 15:01:25 Paul-Davidsons-MacBook-Pro InstallAdobeMuse[502]: Adobe Muse Installation Returns :: 7
Oct 6 15:01:25 Paul-Davidsons-MacBook-Pro [0x0-0x46046].com.adobe.PDApp[466]: 2012-10-06 15:01:25.442 InstallAdobeMuse[502:903] Adobe Muse Installation Returns :: 7
Oct 6 15:01:26 Paul-Davidsons-MacBook-Pro UnmountAssistant[513]: Volume unmounted successfully
Oct 6 15:01:36 Paul-Davidsons-MacBook-Pro hdiejectd[487]: quitCheck: calling exit(0)
Oct 6 15:02:33 Paul-Davidsons-MacBook-Pro /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[130]: No valid tickets, timing out