Trial version RH 10

[sangeetaaugustine]

Dear All,

I work with a trial version of RH10, and have just realised that the PDF output option is grayed out? Is this because its a trial version? I have installed RH10 with care and as far as I can remember there were no problems during installation.

Any pointers to what could be wrong would be really appreciated. Thanks,

Sangeeta

[Peter Grainge]

During installation there is a screen showing RoboHelp on the left, it would also list other products if you were installing the Technical Communication Suite. If you highlighted RoboHelp, options would appear on the right. Normally the PDF option is ticked by default. Did you deselect that option?

Do you have a full version of Acrobat installed?

In your Windows list of printers you should see what PDF tools are installed.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[sangeetaaugustine]

Hi Peter,

I do not have a full version of Acrobat installed on my machine. And I only see my HP printer in the Windows printer options.

Please advise.

Thanks,

Sangeeta

[Peter Grainge]

It looks like the PDF option was not selected during installation. Try again as above.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[sangeetaaugustine]

Thanks Peter!