Can't install Digital Editions

[RogerOsborn]

Downloaded Digital Editions 2.0 and clicked Run, I agreed to EULA, accecpted the default install option, it appeared to install OK and Digital Editions started but did not ask me to activate.  I clicked on Help and a message appeared "Adobe Digital Editions 2.0 has encountered a problem and needs to close.  We are sorry for the inconvenience."  I have tried uninstalling and re downloading with the same problem.  Computer is an AMD 2800+, Win XP Home SP3.  Any Suggestions?

[RogerOsborn]

Tried Live Chat but it was no help.  The only suggestion was that an AMD XP2800+ is not a Pentium 4!

Does anyone know how to get this to a technical person.  I realise this is free software but it must be paid for by the booksellers who won't get my business until I can actually install and use this software.