Adobe Flash Player Out of Date. Solutions?

[baaseby]

A yellow bar pops up saying Adobe Flash Player is out of date and updating the plug in has no affect. How do I fix this problem? (I use a Macbook Pro)

[pwillener]

What is your installed Flash Player version?  See http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_Player_ver...

[topic moved to Flash Player forum]

[baaseby]

I believe its 10.3.183.23

[E. Greb]

I am experiencing same issue as "baaseby", with the same version of Flash Player used on a MacbookPro.

I am using Chrome & have walked though several "help" steps indicated by Adobe, including looking to enable within the plug-in details

chrome works with & found it already indicated that it IS enabled & needs a 'critical security update' yet the link simply redirects me to

the same Adobe site I have tried downloading from multiple times.  To no avail.

Any other suggestions?

[Arpit_Kapoor]

Run the Flash Player Uninstaller as applicable for your machine(i.e.Windows or MAC) and remove flash player.

For MAC : http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

Restart the machine.

Download and Re-install Flash Player.

Restart the browser and check.

[bnntbrwr2]

Hi Arpit.

I am having the same issues listed above. I have tried uninstalling and reinstalling to no avail. Any other suggestions?

[Arpit_Kapoor]

Did you uninstall Flash Player using its uninstaller? If not try that and check.

[bnntbrwr2]

Yes. I uninstalled using the uninstaller. No luck. Any other suggestions?

Sent from my iPhone

[Arpit_Kapoor]

Can you check to see if you have "enable plug-ins" checked in Safari's preferences dialog, under the security tab? If not, enable it and check.

[bnntbrwr2]

I'm using Chrome, not safari. Is that the issue? Is flash not compatible with Chrome?

Sent from my iPhone

[Arpit_Kapoor]

Could you make sure if you have deleted the below files mentioned under step 2.9 of the below article:

\Library\Internet Plug-Ins\Flash Player.plugin\

Library\Internet Plug-Ins\flashplayer.xpt

~\Library\Preferences\Macromedia\Flash Player\

~\Library\Caches\Adobe\Flash Player\

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

Also, if you run the uninstaller, make sure, you run it according to your MAC version as mentioned in that article.

[Sunil_Bhaskaran]

Hi,

Are you using Mac 10.5.8? Apple and Google stopped support for this version.

The following thread has some troubleshooting information: http://forums.adobe.com/thread/1073616

Thanks,

Sunil