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All drop-downs are shown expanded in output after upgrading to RH10

Guest
Oct 18, 2012 Oct 18, 2012

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Hello,

After upgrading to RoboHelp 10, all drop-downs in my webhelp project are suddenly shown as expanded when I preview a topic or view the final output. This is only happening to one of my projects that I recently upgraded.

The strange thing is that all of the dropdowns look normal in Design mode (the text is collapsed and when I double-click on the drop-down hotspot, the text box appears as usual).

Hoping someone has some ideas on how to fix this issue.

Thanks,

Charlotte

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Community Expert ,
Oct 18, 2012 Oct 18, 2012

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Which version was the project upgraded from? You may have to run a utility on DHTML effects if the project originated on an old version of RH.

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LEGEND ,
Oct 18, 2012 Oct 18, 2012

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Hi Charlotte

Jeff alluded to something to try. In RoboHelp, try clicking the Tools menu and choose the option titled: Update DHTML Effects in Topics... and see if that changes anything for you.

Cheers... Rick

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Community Expert ,
Oct 18, 2012 Oct 18, 2012

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Thanks Rick - I just couldn't remember the name of it off the top of my head ;>)

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Guest
Oct 19, 2012 Oct 19, 2012

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That did it! Thank you both so much.

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