1 Reply Latest reply: Oct 22, 2012 9:44 PM by Bill@VT RSS

    Acrobat did not ask about my PDF reading preferences when installing/launching

    Ken G. Rice Employee Hosts
    Ken G. Rice Oct 22, 2012 1:24 PM

      In reply #52 to this thread in the Creative Cloud forum post http://forums.adobe.com/message/4790915#4790915 the customer mandelbrot had this issue with Acrobat:

       

      "When installing Acrobat 10 it removed my preferences for my default PDF Reader; Why?  I didn't ask it to.  Thankfully I reinstated the previous default through the OS.  This isn't a choice that Adobe should be making on my behalf - it should ask me."

       

      On Windows 7 I was able to confirm this behavior by having Adobe Reader as my default program. I then installed Acrobat using the Creative Cloud. Afterwards I opened the PDF file and it opened in Acrobat without prompting me about Adobe Reader.

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        • 1. Re: Acrobat did not ask about my PDF reading preferences when installing/launching
          Bill@VT CommunityMVP
          Bill@VT Oct 22, 2012 9:44 PM (in response to Ken G. Rice)

          Windows will generally use the last program installed that instructs the system how to open a file of a particular type. If you want Reader to open the PDF when double-clicking in Windows Explorer, then right click, select open with, and then go to the menu for "always open with" and select Reader. What you are talking about is true of most installations of programs in Windows. Browsers tends to do the same thing if you install multiple browsers. In the case of Acrobat, AA X was the first version that actually allows both Reader and Acrobat, at least from a support viewpoint. For all previous versions it was recommended to install one or the other, not both. You can run both, but with some potential hickups.