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No download link on my order?

Explorer ,
Oct 23, 2012 Oct 23, 2012

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Hello,

I recently purchased "Adobe Creative Suite 6 Production Premium Student and Teacher Edition". My purchase has been approved, but I am unable to find the link to download my software. I am repeatedly linked to this page: http://forums.adobe.com/thread/1006208, but I cannot locate the "Downloads column" on my orders page.

Any help would be greatly appreciated.

Thanks!

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correct answers 1 Correct answer

Adobe Employee , Oct 23, 2012 Oct 23, 2012

Black4536526 please see http://forums.adobe.com/message/4640226#4640226 where this topic is discussed.

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Adobe Employee ,
Oct 23, 2012 Oct 23, 2012

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Black4536526 please see http://forums.adobe.com/message/4640226#4640226 where this topic is discussed.

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Participant ,
Oct 26, 2012 Oct 26, 2012

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Please log-in to Adobe.com, click on order History Page > Next to serial number of the purchased software, you will see a link named Download> Please click on the download button and select the Akamai Download Manager to download the software.

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Guest
Oct 28, 2012 Oct 28, 2012

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I have no link named download.  

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Adobe Employee ,
Oct 28, 2012 Oct 28, 2012

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David Colclough did you review the link offered in message #1?  Often time if you purchase the student and teacher edition of Adobe software from a reseller besides Adobe they will refer you to the Adobe web site to download the trial installers.  You can locate the trial of CS6 Design and Web Premium at http://www.adobe.com/cfusion/tdrc/index.cfm?product=designweb_premium

I would recommend you make a backup of the install files once you have them downloaded in case you need to install again in the future.

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