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1. Re: Ct CS3 - Administer Website menu is empty
Jorma@RealEyes Oct 23, 2012 11:35 AM (in response to riverwebs)Moved from Connect forum to Contribute forum.
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2. Re: Ct CS3 - Administer Website menu is empty
Anit_Kumar Oct 23, 2012 11:52 AM (in response to riverwebs)When you go under the My Connection settings, what is the role showing there. Probably, you are now connected as Publisher and not Administrator.
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3. Re: Ct CS3 - Administer Website menu is empty
riverwebs Oct 24, 2012 6:46 AM (in response to Anit_Kumar)Yes, that is correct. My role is listed as Publisher. How do I reconnect as Administrator?
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4. Re: Ct CS3 - Administer Website menu is empty
Anit_Kumar Oct 24, 2012 8:41 AM (in response to riverwebs)Do you have your server details- server name, username and password with you?
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5. Re: Ct CS3 - Administer Website menu is empty
riverwebs Oct 24, 2012 10:46 AM (in response to Anit_Kumar)Yes - what next?
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6. Re: Ct CS3 - Administer Website menu is empty
Anit_Kumar Oct 24, 2012 12:08 PM (in response to riverwebs)Go to My Connection, select your connection and click Edit. Follow the instructions, and on the Roles page, select Administrator instead of Publisher. It would ask you, for admin password. Type the same and click finish.
Hope that helps.
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7. Re: Ct CS3 - Administer Website menu is empty
riverwebs Oct 24, 2012 1:24 PM (in response to Anit_Kumar)When I tried that I got an error message saying I must contact the system admin (me) for help. Because I am not the admin I don't have permission to change roles. Is there anything else I can try?
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8. Re: Ct CS3 - Administer Website menu is empty
Anit_Kumar Oct 24, 2012 11:02 PM (in response to riverwebs)Can you share your screen with us. Please send us an e-mail at tcssup@adobe.com as per your availability.
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9. Re: Ct CS3 - Administer Website menu is empty
riverwebs Oct 25, 2012 6:55 AM (in response to Anit_Kumar)Yes - I'm available now, Oct. 25, 10AM-4PM EST. Thanks
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10. Re: Ct CS3 - Administer Website menu is empty
Anit_Kumar Oct 25, 2012 7:09 AM (in response to riverwebs)Can you send an email tcssup@adobe.com with your phone no?




