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It shows it's downloaded but when I try to use it, it states that I need to download it again.
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After downloading, you need to install Flash Player. Close the browsers and double-click the downloaded file.
In the following page, you have step-by-step information: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...
Thanks,
Sunil