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ADOBE FLASH PLAYER UPGRAT HELP

New Here ,
Oct 28, 2012 Oct 28, 2012

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Hello I am tryn to instuall the lastes Adobe Flash player for games I play but when it is 50% done it tells me to close internet explorer and gpalyer well I closed the exploryer but there is nothing else call gplayer open so I dont know what to do plase help me with this issue.

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Adobe Employee ,
Oct 28, 2012 Oct 28, 2012

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Follow the troubleshooting steps mentioned in the doc : http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

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LEGEND ,
Oct 28, 2012 Oct 28, 2012

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This is a public forum; please do not post your email address or other private information!

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LEGEND ,
Oct 28, 2012 Oct 28, 2012

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I don't know what 'gplayer'is; it must be something that uses Flash Player.

Use the Task Manager (Processes tab) to close it.

[topic moved to Flash Player forum]

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New Here ,
Oct 29, 2012 Oct 29, 2012

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How would I use or go about doing that where do i go for the task manager tab can u tell me i think it is something to do with the Flash player

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Adobe Employee ,
Oct 29, 2012 Oct 29, 2012

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Right click on the task bar and select Task manager.

The task bar is the bar at the bottom that contains the start button, date and time, volume button and some programs.

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New Here ,
Oct 29, 2012 Oct 29, 2012

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I do that when I have the Adobe Flash open to download? Thanks for all the help

 

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LEGEND ,
Oct 29, 2012 Oct 29, 2012

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cajungirl63 wrote:

I do that when I have the Adobe Flash open to download?

Or before.  Look for 'gplayer' in the Processes tab, then right-click on it and select End Process.

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