RH9: Unwanted bold formatting showing up in WebHelp

[Richards_Daddy]

I have a WebHelp build with a topic that, when published, shows bold formatting where there should be none. Only a word within each bulleted sentence should be bold, not the entire sentence. The .xpj file does not assign bold formatting to this text. I looked at the source code for the .htm file and see no tags that would bold each sentence rather than the specified words. What should I investigate to fix this?

[Peter Grainge]

The XPJ does not apply formatting to anything.

You say you have looked at the HTML for the topic but have you examined the CSS used?

Have you tried using a different CSS to see if the problem remains?

Does it happen in more than one browser?

Does it happen if you create a new topic with default.css applied?

How do you publish to the server?

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Richards_Daddy]

Poor choice of words on my part. What I meant to write was there is no bold formatting to these sentences in the .xpj.

Regardless, I fixed the issue, or at least I think I did. I cut the text from the .xpj, pasted it into NotePad to kill any formatting, and then pasted it back in with no formatting. Then I applied the bulleted format, and made some items sub-bullets. Main bullets are entirely bold, and the sub-bullets, the aforementioned problematic bullets, had just bold words within them. I noticed as I was applying this bold formatting that in one main bullet, the bullet itself looked smaller than the others, which were much more wide. So, I opened up the HTML editor. That particular list item was surrounded with HTML code different from the others. So, I copied that code and pasted it over the code for the other bulleted items. Upon publishing the webhelp, and using the same browser, the sub-bullets were formatted the way I wanted, with only specific words bold, not entire sub-bullet items.

As RoboHelp is on a different network than the one on which I'm writing this reply, I'll have to see if there's a bulleted items style. I don't think there is. That'll have to be created so I don't run into this again.