Problems downloading flash player

[EPABLP]

when I tried to download flash player but the following error come up:

Please closed the following programs to continue:

protector-rrpy

the problem is I don't know what's that...  I dont have anything else open!

[Rave]

Check the 'processes' tab in 'Task manager' and close any related process and check

[Jeff A Wright]

Moving this discussion to the Installing Flash Player forum.

[pwillener]

What is your operating system & version?