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Installation problem

New Here ,
Nov 01, 2012 Nov 01, 2012

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I uninstalled old version of Flash and installed the newest one but now when I go to a site that uses Flash I get a message that "Flash must be installed to use site" or "You must have the newest version of Flash".  I have not had any issues with versions

older than 11.  I have an ASUS laptop with Windows 7 64 bit and IE9.  Thanks in advance for your help.

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Adobe Employee ,
Nov 01, 2012 Nov 01, 2012

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Hello,

Welcome to Adobe Forums.

Did you uninstall Flash Player from Program & Features or Did you use Flash Player uninstaller ? (http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html)

Thanks,

Vikram

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New Here ,
Nov 01, 2012 Nov 01, 2012

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I used the uninstaller program. I checked my IE9 add on and found an adobe on that was disabled. Enabling the add on fixed the problem. Thanks for your response.

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