Flash Player 11 installation requester after each restart

[Guest]

Hi, I have a Notebook with Vista Business 32-bit installed,

Since I upgraded to Flash Player 11, every time I restart Windows Explorer o Firefox it asks to install the Flash Plugin.

I tried to unistall Flash Player with the uninstall utility and reinstall it. After that, the plugin seems to work properly on IE anf Firefox, but if I restart the computer it asks again to install Flash Player 11.

I had no problems with the previuos version of Flash...

Anyone can help me?

Thank you

[pwillener]

After the restart, does the Shockwave Flash add-on show as enabled in either IE or FF?

[Guest]

After the restart, does the Shockwave Flash add-on show as enabled in

either IE or FF?

No unfortnately after the restart I can't see any Flash add-on enabled

on Internet Explorer and Firefox.

If I reinstall the plugin it works properly since I restart...

[pwillener]

Can you tell me what files you have in C:\Windows\system32\Macromed\Flash after a restart?

[Guest]

Re: Flash Player 11 installation requester after each restart

created by ʇɐb ɹəuəllıʍ <http://forums.adobe.com/people/pwillener> in

/Installing Flash Player/ - View the full discussion

<http://forums.adobe.com/message/3964184#3964184>

[Guest]

After a restart I see:

Flash11c.ocx

FlashInstall.log

flashplayer.xpt

FlashUtil11c_AciveX.dll

FlashUtil11c_AciveX.exe

FlashUtil11c_Plugin.exe

NPSWF32.dll

[pwillener]

This looks perfectly normal!

Can you report your issue using the instructions in http://forums.adobe.com/thread/889577

[pwillener]

Could you help me with an experiment?  I have the suspicion that somehow the ocx/dll gets unregistered during the restart.

Open a Command Prompt (cmd.exe) and type the following sequence of commands

cd %windir%\system32\macromed\flash
regsvr32 Flash11c.ocx
regsvr32 NPSWF32.dll
exit

Do you get any error messages during this?

If not, does Shockwave Flash Object show up in IE or FF add-ons?  Does Flash Player work now?

[Guest]

Hi Pat, in the meanwhile I think I have solved the problem.

I uninstalled the Flash Player with the Adobe uninstall tool as I did

the previous times, but this time I also manually deleted the

C:\Windows\system32\Macromed\Flash directory and the FlashInstall.log

file that was persiting even after the delete. I had to change the

read/write permissions on that file since it was only readable, then I

could delete the entire directory. I reinstalled the flash plugins, and

now they seem all working properly even after a restart.

Thank you for your support: I would never had the idea to try this

solution if you if didn't tell me to control the contents of that directory!

[pwillener]

Thanks for the feedback!  I will ask the other user that currently has the same problem to try that approach as well.  However, I cannot quite understand why/how that FlashInstall.log file would have caused this...?

Anyway, glad it's now working!

[SuperDaveMc]

YES!  This worked for me!  great job, both Otelletto and Pat!

I have been battling this issue for a couple of months, and sat down today to see if anyone had a fix.

Deleting the log info did the trick after a clean uninstall , then I did a re-install of 11 .

Many Thanks!