Most of my help projects are exported to Word at some point
for editorial review. This works fine except on one project. When
exporting this problem project, the process fails on any number of
topics and always with the glossary. It looks like the project is
damaged in some way, though it builds fine as Web help and HTML
help. here's what the log says:
Warning: The Word Document became corrupt when attempting to
append a malformed topic: mytopic.htm'
Failed to process 'mytopic'...
Fatal Error: Word Document got corrupt. Abort building
'References'.
Failed to build 'References'...
Failed to build 'References'...
Failed to build one or more chapters.
Building 'Glossary'...
Failed to build 'Glossary'...
I've replace 'mytopic' but the errors remain. The source code
does not seem to be the problem. also, the export fails on various
other topics too. If I exclude the glossary the export fails anyway
on any number of topics. As soon as an error occurs, Word fails to
respond. The only way out at that point is to kill the applications
via Task Manager.
The project is huge - about 1000 topics and plenty of
hyperlinks between them. I don't want to have to import them into a
new RoboHelp project unless all the links remain intact.
I am using RoboHelp 5.02x on Windows XP on a computer with
ample resources.
You could also create several SSLs, each of which generates a
portion of the project. If you have topics grouped into folders,
even better.
If you must have a single document, then just append all the
Word docs after running all the SSLs (and by the way, you can batch
generate any combination of SSLs).
Thanks ( and to MergeThis).
I've tried what you suggested. Am using several SSLs and
style mapping. It now converts correctly and is quicker about it
too. Although we do need single document output, most of our
reviewers here can work with smaller documents, which I will make
as required 🙂
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