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why can't I download adobe flash player in fire fox?

vickie05
New Here ,
Nov 09, 2012 Nov 09, 2012

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Why can't I download adobe flash player in fire fox?

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Kirsti-CA Adobe Employee
Adobe Employee ,
Nov 09, 2012 Nov 09, 2012

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Hi, Vickie05,

Can you tell us a bit more about the problem you're having?

Type of computer

Operating system

Any error messages?

Thanks!

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chris.campbell Adobe Employee
Adobe Employee ,
Nov 09, 2012 Nov 09, 2012

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Hi Vickie,

As Kirsti mentioned, getting your OS and any error message will be helpful.  In addition you might want to review this help document which covers the common installation errors:

http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

Thanks,

Chris

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