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cannot download flash player can you assist?

Guest
Nov 11, 2012 Nov 11, 2012

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I have been trying unsuccessfully for quite a time to download flash player but the system does not finish and it seems to go to download then stops how can I get this to download correctly?

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LEGEND ,
Nov 11, 2012 Nov 11, 2012

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What is your operating system & version?

What is your web browser?

[topic moved to Flash Player forum]

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Guest
Nov 12, 2012 Nov 12, 2012

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windows 7 and internet explorer - I have tried to follow online instructions but it is really difficult as you can't seem to scroll down instructions whilst being on the correct part - any help would be greatly appreciated.

Sharon

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Adobe Employee ,
Nov 12, 2012 Nov 12, 2012

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Please see the direct download links in the following page: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...

Thanks,

Sunil

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Community Beginner ,
Nov 13, 2012 Nov 13, 2012

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I'm having the same problem. I'm using Norton antivirus, so it's not caused by those vendors listed. I have Scripting Enabled in my IE options and my Information bar is turned on. I have no problem downloading other files, just the Flash update.

I'm about to try removing flash and reinstalling it - again, as that was the solution for the last update.

Rather annoying.

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