Copy link to clipboard
Copied
Recently I changed my hard disk to ssd on my laptop. I installed ADE and tried to download my ebook which I alredy used on previous hard disk. But I coun’t download file.( I clicked .acsm file) I tried it repeatly, but I just saw same Error Code( W_ADEPT_CORE_WRONG_DEVICE
error getting license. license server communication problem )
I searched information, but I couln’t find anything about W_ADEPT_CORE_WRONG_DEVICE error. And I also want to deactivate it on previous hard disk, but it already formated.
If anyone know that problem, Please help me.
(Activation is ok, but can not open .acme file.)
Copy link to clipboard
Copied
Did you activate your ADE with your current SSD? If not, please deactivate ADE first by pressing <Control>+<Shift>+D, and re-activate it from Help->Authorize Computer... Your authorization code may change if you made some hardware changes.
Copy link to clipboard
Copied
Thanks Leng,
I deactivated ADE on previouse hard disk, and changed hard disk to ssd, re-activatited. but problem is still.
and I also cann't download ebook form Sample eBook Library(http://www.adobe.com/products/digital-editions/eBook.html)
That is problem??
Copy link to clipboard
Copied
Did u solve your problem?
I have the same situation and i don't know what to do!
i have the .pdf file, the .acsm file
and still the problem
what can i do?