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W_ADEPT_CORE_WRONG_DEVICE error

New Here ,
Nov 13, 2012 Nov 13, 2012

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Recently I changed my hard disk to ssd on my laptop. I installed ADE and tried to download my ebook which I alredy used on previous hard disk. But I coun’t download file.( I clicked .acsm file) I tried it repeatly, but I just saw same Error Code( W_ADEPT_CORE_WRONG_DEVICE

error getting license. license server communication problem )

I searched information, but I couln’t find anything about W_ADEPT_CORE_WRONG_DEVICE error. And I also want to deactivate it on previous hard disk, but it already formated.

If anyone know that problem, Please help me.

(Activation is ok, but can not open .acme file.)

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Community Beginner ,
Nov 13, 2012 Nov 13, 2012

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Did you activate your ADE with your current SSD? If not, please deactivate ADE first by pressing <Control>+<Shift>+D, and re-activate it from Help->Authorize Computer... Your authorization code may change if you made some hardware changes.

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New Here ,
Nov 14, 2012 Nov 14, 2012

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Thanks Leng,

I deactivated ADE on previouse hard disk, and changed hard disk to ssd, re-activatited. but problem is still.

and I also cann't download ebook form Sample eBook Library(http://www.adobe.com/products/digital-editions/eBook.html)

That is problem??

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Guest
Sep 17, 2013 Sep 17, 2013

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Did u solve your problem?

I have the same situation and i don't know what to do!

i have the .pdf file, the .acsm file

and still the problem

what can i do?

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