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Error Importing mp3 file into Presenter 8

Explorer ,
Nov 12, 2012 Nov 12, 2012

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I am getting the following error attempting to import an MP3 file into a Presenter 8 PowerPoint. The error is "Adobe Presenter failed to import DS710056.MP3. The file may be corrupt or of an unsupported type."

The file is able to be imported into Presenter 6.

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Adobe Employee ,
Nov 13, 2012 Nov 13, 2012

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Hello,

Welcome to Adobe Forums.

Did you try importing a different .mp3 file ?

Thanks,

Vikram

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Explorer ,
Nov 13, 2012 Nov 13, 2012

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Vkram,

I was just able to import a different mp3 file. It was much smaller.

Regards,

Dave

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Engaged ,
Nov 13, 2012 Nov 13, 2012

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Hi,

Can you please send us the sample audio file which you are not able to import in Presenter 8.

We will take a look and suggest a solution if possible.

Please email the audio file to mvlele@adobe.com

Regards,

Mukul

Adobe Presenter Engg. Team.

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Explorer ,
Nov 14, 2012 Nov 14, 2012

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I already sent this to Vikas through his FTP site.

Dave

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