Copy link to clipboard
Copied
I typed a question before logging on. What happened to it?????????
Copy link to clipboard
Copied
Unknown did you have a specific inquiry?
Copy link to clipboard
Copied
Yes. Thank you.
My first attempt this morning to update Flash on Windows 7, firefox was unsuccessful. I unistalled both the plugin and the player using the control panel, unfortunately, not the Adobe uninstall. When I download latest version now, I only get the updated Flash plug in, but not the player, (5 tries). So it doesn't work. What do i do?
Copy link to clipboard
Copied
Moving this discussion to the Installing Flash Player forum. The users in this forum may be able to help you with your installation difficulties regarding Flash Player.
Copy link to clipboard
Copied
What exactly means "doesn't work"; what do you see instead of the expected Flash content?
And what do you mean by "Flash plugin" vs. "player"? The Flash plugin (on Firefox) is the Flash Player.
Or do you mean the ActiveX Control for Internet Explorer?
Copy link to clipboard
Copied
Q - "Flash plugin" vs. "player"?
When I unistalled Flash Player using the control panel insted of Adobe uninstall, I unistalled 2 icons, one was Flash Player pluin, and I believe the other was labeled Flash Player. Unfortunately, i did not do a screen shot first.
Q - What exactly means "doesn't work"; what do you see instead of the expected Flash content?
When I go to Adobe Flash help, http://helpx.adobe.com/flash-player.html
I get the following, where is doesn't display what version I have, or even an error message, but nothing:
Thanks for your help.
Copy link to clipboard
Copied
Hi,
I hope you are having issues with Flash Player on Mozilla Firefox.
In Mozilla Firefox, click Tools > Add-ons. Go to Plugins and see if Shockwave Flash is displayed and enabled.
If it doesn't work, you may need to run the uninstaller provided in the following link and install Flash Player again:
http://kb2.adobe.com/cps/141/tn_14157.html
Thanks,
Sunil