Install New Software... not working

[winner73896545]

When I click  Help > Install New Software....  Nothing happens. I even uninstalled ColdFusion Builder 2 and reinstalled it. The first time I installed it with as un administrator. Then ColdFusion Builder would say to run as Administrator. I did but still no install update wizard. Then I reinstalled as Administrator and and still nothing. Anyone have this issue?

[konatala]

Can you please let us know on which OS did you faced this issue. Also mention the mode of installation you tried (Standalone or plug-in) ?

[FelixDR]

Also having this problem, 'Help > Install New Software...' and 'Help > Check for Updates' don't open the wizard.

Platform:

Windows 7 64bit

Service Pack 1

ColdFusion Builder 2.0.1

Build: 282422

Installed plugins:

Subclipse

One note that may be related:

From the 'Help > Product Details' About  page, I've tried the 'Installation Details' button, and that throws an error 'Fetching children of _SELF_'.  Error details:

An internal error occurred during: "Fetching children of _SELF_".

Registry Directory not available: P:\cfc\p2\org.eclipse.equinox.p2.engine\profileRegistry.

Any help with this would be appreciated.

[FelixDR]

Updating this post.

Opened up the Eror Log - 'Window > Show View > Error Log'

Clicked on 'Help > Install New Software'

Error log is reporting:

Message:

eclipse.buildId=unknown

java.version=1.6.0_29

java.vendor=Sun Microsystems Inc.

BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US

Command-line arguments:  -os win32 -ws win32 -arch x86 -clean

Error

Thu Dec 20 13:46:30 EST 2012

Unhandled event loop exception

java.lang.IllegalStateException: Registry Directory not available: P:\cfc\p2\org.eclipse.equinox.p2.engine\profileRegistry.

    at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.restore(SimpleProfileRegistry.java:419)

    at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.getProfileMap(SimpleProfileRegistry.java:277)

    at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.internalGetProfile(SimpleProfileRegistry.java:238)

    at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.getProfile(SimpleProfileRegistry.java:168)

    at org.eclipse.equinox.internal.p2.ui.sdk.PreloadingRepositoryHandler.execute(PreloadingRepositoryHandler.java:57)

    at org.eclipse.ui.internal.handlers.HandlerProxy.execute(HandlerProxy.java:293)

    at org.eclipse.core.commands.Command.executeWithChecks(Command.java:476)

    at com.adobe.ide.coldfusion.rcp.intro.IDEInstallNewSoftwareHandler.execute(Unknown Source)

    at org.eclipse.ui.internal.handlers.HandlerProxy.execute(HandlerProxy.java:293)

    at org.eclipse.core.commands.Command.executeWithChecks(Command.java:476)

    at org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(ParameterizedCommand.java:508)

    at org.eclipse.ui.internal.handlers.HandlerService.executeCommand(HandlerService.java:169)

    at org.eclipse.ui.internal.handlers.SlaveHandlerService.executeCommand(SlaveHandlerService.java:241)

    at org.eclipse.ui.menus.CommandContributionItem.handleWidgetSelection(CommandContributionItem.java:829)

    at org.eclipse.ui.menus.CommandContributionItem.access$19(CommandContributionItem.java:815)

    at org.eclipse.ui.menus.CommandContributionItem$5.handleEvent(CommandContributionItem.java:805)

    at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)

    at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1053)

    at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4165)

    at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3754)

    at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2701)

    at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2665)

    at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2499)

    at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:679)

    at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)

    at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:668)

    at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)

    at com.adobe.ide.coldfusion.rcp.intro.Application.start(Unknown Source)

    at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)

    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)

    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)

    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344)

    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622)

    at org.eclipse.equinox.launcher.Main.basicRun(Main.java:577)

    at org.eclipse.equinox.launcher.Main.run(Main.java:1410)

Plug-in:

org.eclipse.ui

Has anyone run into this before - or have any ideas?

Thanks.