4 Replies Latest reply on Nov 14, 2012 11:42 AM by the_wine_snob

    PS CS6 Crash..

    Elcibey Nacav-Zada Level 1

      Hello,

       

      I have microsoft vista home premium, do any one nows why PS CS6 crash? If i want resize a text or add effects than my photoshop cs6 crash...

      Who can help me out? Thank you very much!

        • 1. Re: PS CS6 Crash..
          Level 7

          Without more details - we can't even guess.  (even the name of the faulting module would help)

           

           

          Did you install the 13.0.1 update?

           

          Have you updated your video card drivers from the GPU maker's website?

           

          Have you disabled all third party plugins?

           

          Have you checked your fonts for corrupt font files?

          • 2. Re: PS CS6 Crash..
            Mylenium Most Valuable Participant

            As Chris said, without more info this is not going anywhere. Have a look at this and provide the necessary info:

             

            Working with your Operating System’s Tools

             

            Mylenium

            • 3. Re: PS CS6 Crash..
              Elcibey Nacav-Zada Level 1

              Yes i update 13.0.1

              No i dont have update my video card drivers because i dont know how i can do that.

               

              Radeon  Xpress 1250

              • 4. Re: PS CS6 Crash..
                the_wine_snob Level 9

                Is your computer a laptop, or desktop?

                 

                Is is from a mfgr., such as Dell, HP, Lenovo, Toshiba, etc.?

                 

                If it is, then that mfgr's. Web site should have driver updates.

                 

                If not, then go to the AMD Web site, plug in your Radeo model, and OS, then download and install the latest Catalyst driver.

                 

                Do not trust your OS, or any utility, to tell you if you have the latest video driver. Verify that for yourself. Probably the easiest way to do that on Windows is to type in "dxdiag" (without the quotation marks) at Start>Run, let dxdiag survey your system (progress bar in lower-left corner of the dialog screen), then go to the Display Tab, and look at your driver version and date.

                 

                Good luck,

                 

                Hunt