RHTML 8 WebHelp Search in Chrome not working

[gwmlkwlk]

We are running RoboHTML 8, with output to WebHelp. The project does include PDF files. I mention

this because of other Discussions I've read looking for a solution.

The output is delivered to customers in a WAR and it serves just fine from the server in IE, FireFox,

and, even though technically not supported, in Chrome. However, in Chrome, while the TOC and Index

are ok, Search does not work from the server. (I did notice repainting issues when selecting multiple

entries in succession in the Index - as noted in another Discussion.)

What I mean by "does not work" is that when I type in a word ("expression", for example) and click Search, nothing happens.

The Search field is highlighted in a thin red line, so perhaps it is related to a security issue?

I have used Peter Grainge's Snippet to run the help output locally in Chrome and it runs fine. However,

Search does not work in Chrome when running the help locally.

I tried deleting the CPD and then opening the project and regenerating, but that did not

make any difference.

I saw another Post that said to try RH 10, but our manager said that upgrading is

not a first choice if another way to fix can be found.

Can anyone help please? 

[Peter Grainge]

Chrome was not officially supported by RoboHelp until Rh9.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[gwmlkwlk]

Thank you very much for responding, Peter! We do know it wasn't officially supported until RH 9 and were surprised to find it did work in the more recent versions of Chrome, except for Search-ing. Do you know for a fact that upgrading (probably to RH 10 at this point) will fix it for sure?

[Peter Grainge]

Always difficult to answer when the question is phrased as you have put it. Rh9 and 10 are supported for Chrome and searching does work. It is always possible that something in your project or environment may cause a problem so no one will say for sure it will work. It should but the only sure way is to download the trial and check it out.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge