Why No Choice Now on Google Toolbar?

Report · Nov 19, 2012

I have stopped the Flash Player update three times today because it keeps including the Google Toolbar. There used to be a little box to uncheck if you didn't want it or other stuff to be incuded with the Flash Player. Bring back our choice.

Report · Nov 19, 2012

May i know the browser you are using to download Flash Player?

I tried the same with Firefox and IE both and we have that option to uncheck the additional softwares.

Report · Nov 19, 2012

I'm using Explorer 9. Never had a problem until this latest update. I see someone else posted about the same problem. No choice.

Report · Nov 19, 2012

Strange, i just tested the same with my IE 9 as well and it worked. Try resetting IE 9 settings and check if that helps. http://support.microsoft.com/kb/923737

You might also check the same with an alternate browser.

Report · Nov 20, 2012

I just got the exact same problem. I tried out the Adobe live chat support and was told to contact my local IT support organization. There seems to be no way to avoid Google Toolbar from beeing installed with the Flash Player Update.

This is not a IE 9 settings issue. Its a Flash Player installer issue. You dont use a browser to run automatic updates.

Report · Nov 20, 2012

You have multiple ways to avoid having Google Toolbar (or any other third party offer) from being installed when updating Flash Player.

1. The easiest way is to uncheck the checkbox seen in the screenshot above.

2. Don't download the update. After 30 days (or sooner if a zero day security update is made available) Flash Player will be automatically updated for you without any chance of third party software being included. Just make sure you have your update mechanism set to "Allow Adobe to install updates (recommended)" in your Flash Player control panel.

3. Use one of the stand alone installers, which you can find at this link: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...

Chris

Report · Nov 21, 2012

Chris,

Sometimes when starting Windows a window pops up asking you to update Adobe Flash Player. I refer to this as a request for automatic update. This happened to me yesterday.

I want to keep things up to date so I clicked the OK button.

No further questions were asked.

A few moments later a new window popped up with information about successful installation of Flash Player update and Google Toolbar. (There were three progress bars at the bottom of that window, one for Flash player update, one for Google Toolbar and one for Google Chrome. I have Chrome installed already so I cannot confirm if that also is installed with the update, it was not on my machine.)

Google Toolbar was installed and present in the IE gui. It had to be removed manually.

I have had no opportunity at all to avoid installation of Google Toolbar. No possibility to deselect. No information about the upcoming situation that could have helped me decide wheter or not to install the update. Just silent installation of bundled sw.

// Svante

Report · Nov 27, 2012

@Edensvard - I realize it's been a week since this occurred, but you might want to check your browser history. You should have at least one entry that start with https://get3.adobe.com. If so, can you list them out for me?

After clicking the button (labled "download" I believe) your web browser should appear. The installer that has the capability to install more than Flash Player can only be downloaded from a web page, not from the Flash Player runtime itself.

Report · Nov 28, 2012

Chris,

The only post in the history list that i can trace to adobe is from last week aihdownload.adobe.com and specifically install_flashplayer11x32axau_gtba_chra_dy_aih.exe.

I.e. no reference to get3.... at all. I have also searched the entire history for adobe.

// Svante

27 nov 2012 kl. 22:31 skrev Chris Campbell <forums_noreply@adobe.com>:

Re: Why No Choice Now on Google Toolbar?
created by Chris Campbell in Installing Flash Player - View the full discussion
@Edensvard - I realize it's been a week since this occurred, but you might want to check your browser history. You should have at least one entry that start with https://get3.adobe.com. If so, can you list them out for me?

After clicking the button (labled "download" I believe) your web browser should appear. The installer that has the capability to install more than Flash Player can only be downloaded from a web page, not from the Flash Player runtime itself.
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Report · Nov 28, 2012

Svante,

Can you give me the full URL in your browser history? Does this match up to the day when you downloaded Flash Player? The official Flash Player update dialog (seen in this post) does not link directly to this .exe. This only comes from either get.adobe.com\flashplayer or get3.adobe.com. The only other possibility I can think of is that you have a third party utility on your system that is prompting you to update and then giving the incorrect link.

Thanks,

Chris

Report · Nov 29, 2012

Chris,

http://aihdownload.adobe.com/bin/live/install_flashplayer11x32axau_gtba_chra

This dates back to Monday last week, when I reported the issue.

I updated another computer yesterday and it seems to be fixed, I got the

webpage where I could select not to install any bundles.

// S

2012/11/29 Chris Campbell <forums_noreply@adobe.com>

**
Re: Why No Choice Now on Google Toolbar? created by Chris Campbell<http://forums.adobe.com/people/chris.campbell>in
Installing Flash Player - View the full discussion<http://forums.adobe.com/message/4882191#4882191