19 Replies Latest reply: Aug 20, 2013 9:48 AM by ada_mju RSS

    Client upload to our Adobe SendNow account

    HeliumFish Community Member

      We want to become a paid subscribe to Adobe SendNow as a replacement to YouSendIt. But the feature SendNow is missing and stopping us switching is a client upload dropbox that can be placed on our website, as a easy way for clients to directly send us files. No creating their our accounts, it has to be simple and quick, not time consuming.

       

      Does this feature exist? have we missed it? If not can it be added?

       

      Even if their was our own upload web page that a client can use to directly send files to us.

       

      Hope something can be done as SendNow looks a good service.

        • 1. Re: Client upload to our Adobe SendNow account
          Jonathan Herbach techies

          There isn't an easy way to do this today but it's related to some concepts we have on our roadmap. Would you be willing to chat more off-line? /Jonathan

          • 2. Re: Client upload to our Adobe SendNow account
            HeliumFish Community Member

            Thanks for the reply Jonathan. Yes I'm happy to have a chat with you offline, our telephone number can be found on our website contact page

             

            We are in the UK so its early morining at present, I will be in the office from 10am today

             

            Gavin

            • 3. Re: Client upload to our Adobe SendNow account
              onpress mike Community Member

              I to am very interested in this.  I was hoping of a way to send a request to my customer that will send them a link that would direct them to a branded page that that can upload there files to.  I would then get an email notifcation of the new file and I can see it in my received file tab that I can download.  Once I download the file it will email the customer telling them I have succesfully downloaded the file

               

              Mike

              • 4. Re: Client upload to our Adobe SendNow account
                troyjack1 Community Member

                I would also switch from YouSendIt if this feature was added.

                • 5. Re: Client upload to our Adobe SendNow account
                  schmegegge Community Member

                  I'd also switch from Yousendit, if this feature is added...

                  • 6. Re: Client upload to our Adobe SendNow account
                    HeliumFish Community Member

                    Interest is building maybe Adobe will push this feature up the roadmap if more people show their interest.

                    • 7. Re: Client upload to our Adobe SendNow account
                      R Schuster 2 Community Member

                      Yes, please.  This would be a critical feature.

                      • 8. Re: Client upload to our Adobe SendNow account
                        frapemoy Community Member

                        I take this discussion as a replacement for a mailing list for all happy new customers which want to get informed as soon as the missing dropbox feature is added

                        • 9. Re: Client upload to our Adobe SendNow account
                          Pat B123 Community Member

                          Add one more person who thinks that's  a missing feature. I unfortunately subscribed before I realized that it's a one way connection. That's a serious feature that is missing. Please give us that capability as soon as possible. Thanks!

                          • 10. Re: Client upload to our Adobe SendNow account
                            NavLine Community Member

                            A huge improvement for me would allow someone to upload a file specifically for me.  This would be huge in some of my work; clients or volunteer members could upload and send in large files such pictures or videos for meet to include in brochures which I then distribute back out digitally through SendNow.  That is the only lack right now. This isn't to allow a third party to send a file to a third party, but to enable me to specifically give a third party the ability to upload a large file for just me, the SendNow account owner, by doing something like giving a unique URL (which has an expiration date and allows only one use) the third party can use, which gives an upload interface.  The third party would have only the option to upload a file or files, no other choices (like specifying a recipient or conversion to PDF) except maybe to confirm receipt.   I would be willing to pay extra to enable a limited (as described above) ability to securely receive large files

                            • 11. Re: Client upload to our Adobe SendNow account
                              Pat B123 Community Member

                              There are a number of free file sharing utilities out there that already have this capability. I'm not going to be renewing SendNow as a result of this serious lack. I subscribed to this service with the assumption that this was already a feature because it is so very common among the free utilities. I was dumbstruck to find out that this service is only a one-way route.

                               

                              I went out to the help screen one day because I had questions, and it directed me to a number of choices for contacting a support person. Unfortunately, SendNow wasn't listed as a service for which help was available. It is now becoming clear to me that this is a service that Adobe just threw together and has no intention of supporting or upgrading. It's really a poor service that is rivaled by the free services available elsewhere.

                              • 12. Re: Client upload to our Adobe SendNow account
                                NavLine Community Member

                                Regarding free versus paid services here, I'm okay with this price point - the PDF conversion feature helps a lot and I'm more happy with the idea (true I hope) that my content isn't searched.  Some of the other file sharing services at least initially were limited in file types and required unencrypted data.  Also, some of the sites, particularly social media based, had terms of use that allowed them to appropriate for their use items posted there.  While some of those agreements were rescinded and the allowable use by the site may have been restricted to advertising examples, I still prefer Adobe's cleaner statement that the content belongs to the subscriber.

                                • 13. Re: Client upload to our Adobe SendNow account
                                  sidewalktalk Community Member

                                  I'm not currently a SendNow subscriber, but I'm also very interested in the ability to receive files from clients, with no registration required on their part.  If this were implemented, I'd subscribe immediately.

                                  • 14. Re: Client upload to our Adobe SendNow account
                                    kjshepherd Community Member

                                    At the moment we are using ExaVault for client upload and storage, but would switch to SendNow if they offered the same capabilities.

                                     

                                    ExaVault

                                     

                                    ExaVault

                                    • 15. Re: Client upload to our Adobe SendNow account
                                      Pat B123 Community Member

                                      Dropbox is great for a free service.

                                      • 16. Re: Client upload to our Adobe SendNow account
                                        HKChicago Community Member

                                        I can't believe we are even having this discussion.

                                         

                                        It's amazing to me that a quality company as large (and with the resources) as Adobe doesn't already have a solution to the limitations described in some (not all) of these client posts

                                         

                                        In other words, this is the year 2013...not 1913.

                                         

                                        I have been using Adobe Send Now for a while (thinking about switching).

                                         

                                        The internet and the cloud went from 'bleeding edge' to cutting edge years ago.

                                         

                                        These are not hypothetical ideas; these are realities.  The entire business (small & large) world is going digital in one form or another; AND they are going digital FAST.

                                         

                                        The fact that people have to use a company like DropBox (and others), to do what Adobe SHOULD already be offering is sad.

                                         

                                        And guess what...RAISE the Price a little bit for the added 'bells and whistles.'

                                         

                                        the ability to accept files from clients without a registration on their part, privacy of content, the already existent download tracking, One-Click of a button storage of Adobe files into an Amazon S3 bucket for Permanent storage and etc...

                                         

                                        how can you have an overall suite of quality products as good as Adobe has and then 'drop the ball' on this Send Now product.

                                         

                                        In other words, how can a great company remain great by not even offering features in a Paid Product that other competitors who do the same thing offer for Free...Jeeeeez

                                         

                                        With Love...Peace.

                                        • 17. Re: Client upload to our Adobe SendNow account
                                          ada_mju Community Member

                                          August 2013, 20th today.

                                          Will this feature be implemented? Is Adobe working on it yet?

                                          There are free solution online to connect with dropbox, but they are public and placed on the website so everyone can upload whether we want or not.
                                          As a paid subscriber to SendNow I would love to see this important features.

                                          I`m also premium user of Adobe Forms, which does great work and use https to make forms secure, why can`t SendNow do the same.

                                          Let`s say, we make form for a client to upload their files and send them link like in Adobe Forms or make form public if we choose so

                                          Thanks

                                          • 18. Re: Client upload to our Adobe SendNow account
                                            Pat B123 Community Member

                                            I think it's pretty obvious by now that Adobe has no interest in providing this most basic functionality to SendIt. I guess I shoud have paid attention to the name of the service

                                             

                                            I won't be renewing and will continue to use DropBox as well as a few other cloud services that I have access to at no charge.

                                            • 19. Re: Client upload to our Adobe SendNow account
                                              ada_mju Community Member

                                              Pat B123 wrote:

                                               

                                              ... I guess I shoud have paid attention to the name of the service

                                               

                                              You nailed it. You`re right, the name says by itself. It`s not SendReseiveNow ;-)

                                              I found http://dropitto.me as one of solutions.
                                              Maybe Adobe could get idea from here -> http://www.jotform.com/dropbox/ (form drop templates)