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I downloaded Adobe Flash Player 11.5 r502 and it keep crashing. I keep getting an error message that says "Adobe Flash Player 11.5 r502 has stopped working. I already disabled my virus protection and installed it again, but it still crashed. How can I fix this?
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Did you ever get an answer? I'm having the same problem
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hello, if u have got solved, please let me know it, i have got the same issue, adobe flash player doesn't work correctly to me
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Hi,
I uninstalled and reinstalled Firefox. Updated to the newest version of Flash Player and Firefox is working fine for now.
I'll let you know if anything changes.
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Hi mom341963,
Thanks a million. I really appreciate that. Have a wonderful holiday!
Jennifer
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What you need to do is uninstall firefox and then reinstall it and then, download the latest version of Adobe Flash player (11.5 r502).
Jennifer Barnes
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Hi,
I am having the same issue, I have done a full unistall of flash using http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
I have uninstalled and reinstalled firefox 18 even deleted all my settings and started a fresh but still get a window flashing up whenever i load a adobe page or adobe flash eneabled page saying the flash player has crashed. It flashes up then disappearsa automatically any number of times i have the option to cancel but it still shows the further two times. Please can you advise how to fix this?
I have the latest version of flash 11.5 r502.
The one I installed was install_flashplayer11x32_mssd_aih.exe
I have windows 7 64 bit
Thanks,
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@Ghost-Mjr - replied to you in another thread but I would suggest taking a look at this FAQ, in particular you might want to try temporarily disabling protected mode to see if that makes a difference.
How do I troubleshoot Flash Player's protected mode for Firefox?