3 Replies Latest reply: Nov 28, 2012 11:13 AM by Ken G. Rice RSS

    Cannot install apps

    cjacs987654 Community Member

      I cannot install/upgrade any creative cloud apps, failing with the message 'another program is being installed'

       

       

      I dont have another installation running

       

      I have googled this, and found the windiws installer can only install 1 app at a time so it seems it thinks it is (or and i dont know) installing something.

       

      I went to task manager/services/processes and couldnt see anything refereing to windows installer

       

      How can i fix this ?

       

       

      Thanks

       

      Chris