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Installation unsuccessful after many attempts. Please help!

New Here ,
Nov 28, 2012 Nov 28, 2012

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I am running the lastest version of Safari on Mac OS X 10.8.2.  Since I updated my Mac I have been unable to view any video content on the web (Youtube, etc).  "Blocked Plug-In" appears in the video box and I have tried many times to install the latest version of Flashplayer.  When I go to information in system preferences it says that I do have the latest version installed (11.5.502.110), but the same message appears when I try to use it.  I have uninstalled and installed Flash and restarted my computer numerous times.  I am not sure what to do in order to make this work.

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Adobe Employee ,
Nov 29, 2012 Nov 29, 2012

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Could you please check the  Library > Internet-Plugins folder in Mac?

Ideally, there you should see Flash Player related files after a successful installation.

If you see the files, ensure that Flash Player is enabled in Safari.

Go to Safari Settings > Security and select Enable Plugins.

Thanks,

Sunil

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New Here ,
Nov 29, 2012 Nov 29, 2012

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Sunil - I have checked that and everything seems to be as it should be.  However, blocked-plug in still occurs when I try and view any content.  Please see screen shots below.screen-capture-11.pngscreen-capture-12.pngscreen-capture-13.png

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