Reporting RH pages in Google Analytics

[JudyWiessner]

Hi all,

We're looking into reporting our clients' RoboHelp projects using Google Analytics.

We have the code on every page, but I don't see any way to break down the reports to individual pages.

Has anyone done this successfully?

[Jeff_Coatsworth]

I seem to think that it runs into issues with WebHelp projects because the scripting prevents individual pages from being recognized, but I could be wrong. Have you searched the forums for "google analytics"? That should give you some hits.

[JudyWiessner]

Yes, that's my thought too, Jeff. Yes, I've searched the forums, and also

Googled for Google Analytics + bookmarks, which is how RoboHelp treats

individual pages. So far, I've only come up with bookmarks as "favorites",

but more searching is in order.

Thanks for the feedback!

[czaram]

MarionJD,

Did you ever find a solution for this?  I'm using RH 10 and trying to do the same thing.

[JudyWiessner]

Czaram,

Not yet - still investigating. 

[czaram]

I'm trying the solution posted at http://www.jasonanichols.net/?p=7.  I see if GA picks up any hits tomorrow.

[czaram]

The solution above works, even if you are not publishing to AIR.

[Peter Grainge]

@czaram Can you please confirm that this is working with content that is on an intranet rather than being publicly available on a web server?

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[czaram]

Peter, this works on the INTERnet.  It has to be out there in the real world for googlebots.  I've put my help content in a subdomain, and created a separate account for that in GA. In GA, I get stats for all my Help pages that have been viewed.

The only tweak I made to the link previously mentioned above is that I had to move page breadcrumb code to the master page that stores the google code.

[Peter Grainge]

@czaram. Thanks for that. For some reason I thought this thread contained a reference to content on an intranet but on re-reading it I see it does not. I must have mixed it up with another post. I was hoping there was an intranet solution.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge